Springfield Heights provides assisted living as its core level of support, offering residents help with everyday activities in an environment designed for safety and predictability. Additional medical support is available for short-term or respite stays, diabetes management, and scheduled sessions with a certified speech therapist, allowing individuals with changing needs to remain on campus without seeking outside providers.

Residents have access to a range of on-site clinical services that reduce the need for external appointments. The community can coordinate incontinence and ambulatory care, structured memory care programming, and hospice services when required. Routine wellness is overseen by licensed nurses who handle medication management and monitor progress in cooperation with visiting optometrists, occupational therapists, and physical therapists.

Apartment options vary in size and layout, and not every unit contains every feature, but selections may include kitchenettes, wheelchair-accessible showers, Wi-Fi, individual climate control, and handicap-friendly design. Shared spaces are air-conditioned and offer practical touches such as a central fireplace, piano or organ for resident use, landscaped outdoor areas, and resident parking. Pets are welcome within policy guidelines, giving many residents the ability to keep a companion animal.

Meals are prepared on site and served restaurant-style three times daily, with guest meals available for visiting family and friends. The culinary team can accommodate low- or no-sodium and no-sugar meal plans without additional cost, ensuring residents with cardiac or diabetic considerations maintain dietary compliance.

Daily life is supported by an activity center, organized clubs, a library and computer lounge, outdoor walking paths, raised garden beds, and scheduled yoga or chair yoga sessions. Residents can participate in intergenerational programs, birthday celebrations, live music events, group social outings, and enjoy seasonal access to the swimming pool.