Viva at Oak Ridge offers both Assisted Living and Independent Living, allowing residents to choose the level of daily support that best matches their needs while remaining in the same community as circumstances change. Care staff coordinate with outside speech therapists and physicians, manage diabetes monitoring, and arrange respite or short-term stays. Regular health and wellness assessments are scheduled to detect changes early, keeping residents and families informed and care plans current.

Residents have access to a range of on-site clinical services designed to reduce off-site appointments. Memory care, incontinence and ambulatory support, medication management, hospice coordination, and visits from occupational, physical, and speech therapists are available on campus. An optometrist, podiatrist, and dentist visit the community on a routine basis, so eye care, foot care, and dental maintenance can take place without leaving the property.

Apartments at Viva at Oak Ridge are offered in multiple floor plans with options that may include kitchenettes, private balconies or patios, wheelchair-accessible showers, and individual climate control. Common areas feature an accessible deck, outdoor seating, central fireplace, piano, and a butterfly garden. The residence is pet friendly and has handicapped parking, though not every unit includes every amenity listed, so it is best to confirm specifics during a tour.

Meals are prepared by a professional chef and served restaurant-style, with an all-day dining option for residents who prefer flexible meal times. Standard menus are supplemented with vegetarian, vegan, low-sodium, gluten-free, and no-sugar choices, and guest meals can be arranged for visiting family. International cuisine offerings rotate regularly to provide variety.

An activity center, library and computer lounge, indoor and outdoor walking paths, raised garden beds, fitness and yoga classes, live music, karaoke, happy hour, dances, and birthday celebrations form the core of the social calendar. Residents can join clubs, reminiscence and sensory-based programs, and intergenerational events, while scheduled outings into Oak Ridge keep them connected to the wider community.