Residents and their families say:
This community is highly regarded for its caring and friendly environment, with many residents and their families praising the staff for being compassionate and professional. The facility is described as immaculate and well-managed, providing excellent care and support for its residents. Many reviewers mentioned the welcoming atmosphere and the sense of community felt by both residents and visitors. Some appreciated the welcoming interactions from staff members who take the time to get to know residents personally, making it feel like a home and family. The community offers a range of services including assisted living and memory care, and several reviewers noted the high staff-to-resident ratio in the memory care unit as a positive aspect.
However, a few reviews pointed out some areas of concern such as food quality and service, with some residents expressing dissatisfaction with meals served on disposable plates and the quality of the food being substandard. The pandemic was mentioned as contributing to these challenges due to increased precautions and staffing shortages. Additionally, some concerns were raised about medication management and the layout of the memory care unit being on an upper floor, which made some families uneasy. Despite these issues, the community's overall service, cleanliness, and caring staff were frequently highlighted as redeeming qualities that many reviewers felt set the community apart.
Overall, despite a few challenges, many families recommend this community for those seeking a supportive and caring environment for their loved ones, particularly praising the dedication and kindness of the staff. The community’s emphasis on personal interactions and attention to residents' needs appear to be significant factors in the positive experiences shared by many reviewers.
AI generated summary of real reviews