Wellington Manor Jackson provides both Assisted Living and Memory Care, allowing residents to remain on one campus as needs change. The community can support individuals who wander during the day or night, present elopement or behavioral risks, stay up through the night, or require oxygen therapy. Staff are trained to manage complex diabetic care, including oral medications, injections, and sliding-scale dosing, and they can accommodate special diets. Care teams are comfortable working with advanced dementia as well as residents recovering from stroke or living with other neurological conditions.

The building is secured for resident safety, and care staff are on duty around the clock. Nurses coordinate medication management, wound care, incontinence care, and ambulatory assistance, and an on-site podiatrist, physical therapist, occupational therapist, and speech therapist visit regularly. A dedicated memory-care wing is designed specifically to reduce confusion and support recall, and all caregivers in that area receive specialized training. Residents who need full help with bathing, dressing, eating, or toileting receive one- or two-person transfers as appropriate, whether they use a walker or wheelchair, and standby support is also available for those who only need supervision.

Apartments are private and may include a bathroom, individual climate controls, and housekeeping service; features vary by unit type, so families should confirm availability during a tour. Residents can arrange furniture to suit personal preferences and may bring familiar items that make the space comfortable.

Meals are prepared on site, served restaurant-style, and designed to meet therapeutic diet orders as well as routine nutritional needs. The kitchen offers all-day dining for flexible schedules, with seasonal barbeques and picnics when weather allows.

Amenities include resident parking, a barber and beauty shop, exercise room, wellness center, library, internet access, communal gardens, concierge services, interest clubs, and scheduled transportation with proximity to public transit. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

The American House of Jackson consistently receives high marks for myriad aspects including its cleanliness, friendliness of staff, care quality, and wealth of activities available to its residents. As one reviewer said, the establishment truly deserves a perfect 5 out of 5 rating on these fronts. Many reviewers commend the staff's diligence in going "above and beyond" in their duties and their warm, welcoming nature. These characteristics evidently contribute to a robust community that residents seem to enjoy immensely.

The culinary offerings also appear to be a highlight for many residents and their families. Reviewers noted the food presentation is impressive, and credit the new chef for introducing exciting new flavors and dishes. Even at large events like a Grandparents Day brunch, the standard of food quality was reported to be excellent. The facility also hosts various activities, including game sessions and arts and crafts, that are appreciated by the inhabitants. Beyond this, staff frequently ask for meal and activity suggestions from the residents, fostering a sense of involvement and consideration.

The facilities at the American House of Jackson seem to meet the needs and preferences of residents. Reviewers mentioned clean, modern rooms that they found cozy and comfortable. Additional features like walk-in showers were appreciated. One reviewer mentioned that they loved the facility's safety precautions, which include every resident wearing a pendant. The community events hosted there are family-oriented and enjoyable for everyone. The community's directors come in for praise too, with reviewers noting that they always find time to meet with families to ensure happiness and satisfaction. Additionally, one reviewer touted a successful "100 days policy", where caregivers are placed one-on-one with new residents to help them feel secure and comfortable in their new environment.

The American House of Jackson seems to facilitate not just care, but also joy, compassion, and a warm sense of community. It is often referred to as a home by the residents and their relatives and is highly recommended to anyone seeking a place for their loved ones.

AI generated summary of real reviews