Regency House in Hixson operates as an assisted-living community that can manage a wide range of clinical needs. Staff members are trained to monitor and redirect residents who wander or attempt elopement, and the team accepts individuals with combative or other behavioral challenges, including those who remain awake throughout the night. Wound care, oxygen management, and specialized dietary oversight are provided on site. The community also supports residents younger than 60 and accommodates all levels of diabetic care, from oral medication to injections and sliding-scale insulin. Care plans can be adjusted for advanced dementia, ensuring continuity as conditions progress.

Residents have access to an emergency call system and on-site nurses for routine and urgent issues. Dental services, medication management, hospice coordination, and dedicated memory-care programming are available without leaving the property. Direct assistance with daily activities is offered, including full help with bathing, dressing, and toileting, while mealtime support is provided for those who need only some physical assistance. Transfer options cover walkers, wheelchairs, standby supervision, and one-person lifts, allowing the staff to accommodate different mobility levels while maintaining safety.

Apartments and suites include housekeeping and have access to outdoor areas as well as a library and computer lounge, though not every unit has all of these features. Residents can choose layouts that match their space and budget needs, and maintenance is handled by the community.

Dining services prepare three daily meals with options for gluten-free, low-sodium, kosher, vegetarian, and other allergen-controlled menus. Healthy snacks are stocked throughout the day, and special diet requests are coordinated with nursing staff to align with each resident’s care plan.

Regency House maintains an activity center that hosts arts and crafts sessions, live entertainment, and organized clubs. Regular social outings connect residents with the Hixson area, while on-campus health and wellness programs encourage physical activity and engagement with peers.

Residents and their families say:

This community has received various feedback from visitors and family members of the residents, highlighting both its strengths and areas for improvement. Many reviewers praise the staff for their dedication, friendliness, and attentive care, often going above and beyond to create a family-like atmosphere and ensure the residents feel genuinely cared for. The clean environment and the absence of unpleasant odors, despite ongoing renovations, were also noted positively. The effort to maintain cleanliness and provide a wide range of activities, alongside personal touches like allowing residents to bring their own furniture, contribute to a comfortable and homely setting. Additionally, the food and dining experience received commendations, with the administration being responsive and open to communication, further emphasizing their commitment to resident satisfaction.

However, challenges such as limited room sizes, a recent flood causing displacement and construction issues, and concerns about the facility's suitability for residents with mobility issues or dementia have been voiced. Some reviewers expressed dissatisfaction with the small and slightly outdated facilities, a lack of outdoor spaces, and safety concerns regarding stairs and the facility being located on a busy road. While the caring and professional staff seem to compensate for many of these drawbacks, it's clear that the physical environment and operational challenges, such as the waiting list and the transition period due to managerial and staff changes, have left some families and prospective residents with mixed feelings. Despite these criticisms, many feel that the community's strengths, particularly the care provided by the staff and the overall atmosphere, make it a viable option for their loved ones.

AI generated summary of real reviews