Residents and their families say:

This community receives consistent praise for its friendly and professional staff, who are frequently described as caring and attentive. Many reviewers highlight the clean and welcoming environment, mentioning the facility's atmosphere as feeling like home. Residents and their families appreciate the focus on creating a cozy and familial setting where staff treat residents with compassion and respect. Numerous activities are available daily, contributing to residents' social engagement and overall well-being.

However, some concerns have been raised about the need for improved structure and follow-through, with specific reference to staff's handling of certain residents with higher needs. One reviewer noted that the activity schedule was not followed as planned, although recent changes, such as hiring a new activity director, have been viewed positively. Despite these concerns, reviewers generally commend the community’s ability to maintain a supportive environment for residents, even during challenging times like the COVID-19 pandemic.

The community is frequently recommended based on the quality of care and attention received by residents. The dining experience is mostly positive, with some variability in food quality noted by residents. Issues such as staffing shortages and care coordination challenges are acknowledged, though they are framed in the context of the broader industry's challenges. Overall, the community is described as providing good value for the money, with families feeling reassured about their loved ones being in good hands.