Spring Oak at York offers both Assisted Living and Memory Care, creating separate yet coordinated settings for residents who need daily support or specialized cognitive attention. The community is equipped to manage residents who wander—whether that tendency shows up in the morning or evening—as well as those who stay active overnight, residents younger than 60, and individuals who require insulin injections. Clinicians here are also trained to work with advanced dementia, and the on-site therapy room allows mobility and cognitive therapies to be delivered without leaving the building.

Around-the-clock medical oversight is anchored by licensed RNs and LPNs who remain on campus, backed by staff who have passed comprehensive background checks. An awake night shift monitors emergency pull-cord alerts and performs scheduled safety rounds. Full-assistance care is available for bathing, eating, dressing, and toileting, and transfer help ranges from standby supervision to two-person lifts, accommodating walkers and wheelchairs alike. The community also accepts residents with psychiatric diagnoses, coordinating with outside specialists as needed.

Residences are designed for practicality and comfort. Many suites include individual temperature controls and cable connections, and all receive routine housekeeping and scheduled laundry service, though not every room has every feature.

Dining follows the same practical approach, with meals prepared to order and snacks available throughout the day. The kitchen team handles a wide range of diet modifications—mechanical-chop, puréed, thickened liquids, or vegetarian options—so residents who have chewing, swallowing, or dietary concerns receive meals that match physician orders.

Amenities add useful outlets for daily life. Residents can bring approved pets, enjoy hair services in the barber-beauty salon, use the exercise and movie rooms, go online with facility-wide internet, read in the library, relax in communal gardens, or ask the concierge for assistance. Scheduled transportation supports trips to medical appointments and errands. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community receives high praise for its compassionate and attentive staff, who are frequently described as supportive, helpful, and treating residents like family. Many reviewers expressed gratitude for the respectful and caring treatment their loved ones received, particularly during difficult times of transition or following significant health events. The environment is often described as welcoming and clean, and the facility is noted for offering a variety of activities and outings that keep residents engaged and active. The community atmosphere is highlighted as being special, with staff going above and beyond to ensure residents’ well-being.

Despite the generally positive feedback, some concerns are raised across multiple reviews. One issue mentioned is about dining services, where in the past, the food’s quantity and quality were criticized, though this might no longer be a problem following management changes. The management appears responsive and willing to address concerns, which may indicate a proactive approach to ongoing improvements. Additionally, there were comments about transitions being challenging due to cognitive issues, yet the staff's patience made these transitions smoother.

Certain logistical aspects like apartment cleaning services, meal delivery, and in-home care visits are praised, suggesting that the residents' daily living needs are well-attended to. Many reviewers also commented on the ease of communication with the staff, which provides family members peace of mind. The team’s responsiveness to both residents’ and family members’ needs contributes significantly to the positive experiences reported by many families. This community is portrayed as a reliable, supportive environment for assisted living, promising high-quality care with a focus on individual attention.

AI generated summary of real reviews