Carolina Gardens at York offers specialized care types including assisted living and memory care, designed to support residents with various needs. Residents can receive medical assistance tailored for conditions such as wandering, diabetes management, and advanced dementia. The facility has a dedicated staff, including registered nurses and licensed practical nurses, available around the clock, ensuring that medical support is accessible anytime. They also prioritize resident safety, employing background checks for staff and maintaining an awake night shift to monitor residents throughout the night.

The facility provides comprehensive support for daily living activities, including full assistance with bathing, eating, dressing, and toileting. They also feature a range of transfer services to accommodate different mobility needs, including assistance for those using walkers or wheelchairs, and support for individuals requiring one or two-person transfers. On-site medical services further enhance the care environment, accommodating psychiatric issues within a supportive therapy room.

In terms of accommodations, Carolina Gardens offers independent temperature controls, cable access, housekeeping services, and scheduled laundry services for comfort and convenience. It's important to note that not all accommodations have all features, so residents and families should inquire for specific details based on individual preferences. Nutrition is taken seriously, with food available on-order and a variety of snack options, as well as diet management including modified diets such as thickened liquids, vegetarian, puree, and mechanical chop.

The facility also provides a range of amenities and services to enrich residents' lives. Common areas include a movie room, exercise room, library, and communal gardens, offering spaces for recreation and relaxation. There is a barber and beauty shop on-site for grooming needs, and internet access facilitates communication and entertainment. Residents may bring pets, but it's a good idea to check with the community during your visit to see if your pet will be allowed. Transportation services are available to assist residents with outings and appointments, ensuring they remain connected to the surrounding community.

Residents and their families say:

This community receives high praise for its compassionate and attentive staff, who are frequently described as supportive, helpful, and treating residents like family. Many reviewers expressed gratitude for the respectful and caring treatment their loved ones received, particularly during difficult times of transition or following significant health events. The environment is often described as welcoming and clean, and the facility is noted for offering a variety of activities and outings that keep residents engaged and active. The community atmosphere is highlighted as being special, with staff going above and beyond to ensure residents’ well-being.

Despite the generally positive feedback, some concerns are raised across multiple reviews. One issue mentioned is about dining services, where in the past, the food’s quantity and quality were criticized, though this might no longer be a problem following management changes. The management appears responsive and willing to address concerns, which may indicate a proactive approach to ongoing improvements. Additionally, there were comments about transitions being challenging due to cognitive issues, yet the staff's patience made these transitions smoother.

Certain logistical aspects like apartment cleaning services, meal delivery, and in-home care visits are praised, suggesting that the residents' daily living needs are well-attended to. Many reviewers also commented on the ease of communication with the staff, which provides family members peace of mind. The team’s responsiveness to both residents’ and family members’ needs contributes significantly to the positive experiences reported by many families. This community is portrayed as a reliable, supportive environment for assisted living, promising high-quality care with a focus on individual attention.

AI generated summary of real reviews