Residents and their families say:

This community has received a mix of positive and negative feedback from reviewers. Many people appreciate the warm and caring environment provided by the staff, describing them as friendly and attentive to the needs of residents. Several reviewers mention that the community offers a variety of services and activities, which helps residents stay active and engaged. The facility is noted to be well-maintained, with clean and modern amenities. Residents and visitors feel welcomed and enjoy the sense of community fostered by the staff and other residents. The availability of additional services like dining, transportation, and medical support adds to the appeal of living here.

On the downside, some reviewers mention concerns about management and staffing issues. One reviewer pointed out a high turnover rate among the certified nursing assistants (CNAs), which is perceived as unusual for this type of facility. There are also mentions of favoritism and lack of professional conduct among certain management personnel, creating a hostile work environment for employees. Concerns about confidentiality and unaddressed maintenance issues, such as malfunctioning equipment, were raised by one reviewer. Despite these management issues, the front-line staff, such as therapists and housekeepers, were praised for their dedication and professionalism.

In essence, while this community seems to be a supportive and vibrant environment for residents, there are management and operational challenges that need addressing to ensure a positive experience for both residents and staff. The positive aspects largely focus on the community feel, caring personnel, and comprehensive services provided to residents, while the negatives highlight areas for internal improvement in management practices.