Portside at Grande Dunes offers three levels of residential care, allowing residents to move between Independent Living, Assisted Living, and Memory Care without leaving the community. Independent Living residents maintain an active lifestyle with the assurance that additional support is available if needed, while Assisted Living residents receive help with daily tasks such as bathing, dressing, and medication reminders. Memory Care provides a structured environment designed for individuals living with Alzheimer’s or other forms of dementia, emphasizing consistent routines and specialized programming.

Medical support is integrated into daily life. Licensed nurses monitor chronic conditions such as diabetes, and on-site physician visits help residents avoid unnecessary travel. Short-term respite stays are accepted, giving caregivers a break or allowing potential residents to experience the community before making a longer commitment. Speech therapy services are available in the community’s therapy room, and the entire property is a secured community with controlled entry points to promote resident safety around the clock.

Apartments come in multiple floor plans, and while features vary, residents can expect maintenance and scheduled laundry service to be included. Some layouts offer additional conveniences such as step-in showers or in-unit kitchenettes, so it’s advisable to confirm which features are included in a specific unit before signing.

Dining follows a flexible, all-day schedule with meals prepared by a professional chef and served restaurant-style. The culinary team accommodates vegetarian, vegan, low-sodium, and no-sugar options, and guest meals can be arranged so family members may join residents. Three balanced meals are provided daily, and snacks are available between meals.

Residents have access to an exercise room, a barber and beauty shop, a movie room, a library, and an outdoor pool. Scheduled transportation is offered for medical appointments, shopping, and local outings. Pets are allowed, and it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has been praised by many reviewers for its beautiful and well-maintained facilities that provide a warm and welcoming environment. Residents and their families have frequently highlighted the staff's kindness, attentiveness, and genuine care, which have significantly contributed to positive living experiences. The grounds and buildings are noted for their cleanliness and modern amenities, creating an atmosphere akin to a luxurious resort, which puts residents and their families at ease. Activities and social opportunities are abundant, further enriching the community experience and fostering a sense of belonging among residents.

In particular, the staff’s dedication to residents' well-being is repeatedly emphasized, with multiple reviews mentioning the compassionate assistance provided during transitions and day-to-day interactions. The community offers a range of services and amenities, including wellness programs, dining, and an active events calendar, which families appreciate for keeping residents engaged and supported. Additionally, staff members, like those in sales and care coordination, receive commendations for their professionalism and friendliness, enhancing the trust families place in this community.

Some reviews, however, point out concerns regarding significant rent increases, which several people feel are unfair given that service levels have not improved proportionally. This perception of profit-driven management seems to overshadow the otherwise positive views on staff and resident experiences. Despite these concerns, the overall sentiment remains strongly positive, with many recommending the community for its high level of care and quality living conditions, albeit acknowledging areas such as pricing and service levels where improvements would be welcomed.

AI generated summary of real reviews