Residents and their families say:
This community has garnered positive feedback for its cleanliness, friendly atmosphere, and variety of activities offered to residents. Visitors and family members alike have praised the dedicated and caring staff, highlighting the personal interest they take in the care of residents. The community's management and staff, including those in maintenance, nursing, and administration, were often mentioned positively for their professionalism, kindness, and competence. Many reviewers appreciated the community's aesthetics, including inviting outdoor spaces like the front porch and courtyards, which provide a pleasant environment for residents. The food received high marks for being homemade and well-prepared, contributing to a positive living experience for the residents.
However, there were some negative comments noted by reviewers. Concerns were raised about the need for close monitoring of family members due to instances of inadequate supervision, like residents wandering into other's rooms or staff not washing hands before meals, specifically in the memory care unit. Complaints were also made about the management's response to concerns raised by families, with some indicating that administrators could be dismissive or place blame on workers rather than addressing issues. Despite these criticisms, many felt that the community significantly contributed to the well-being and happiness of their loved ones, providing a sense of peace and trust in the care provided.
AI generated summary of real reviews