The Legacy of Hartsville offers two primary levels of support—Assisted Living and Memory Care—so residents can remain in the same community as their needs change. Medical services focus on day-to-day management of chronic conditions and short-term recovery. Diabetes monitoring and care, coordinated physical therapy, a structured mental-wellness program, and planned respite or short-term stays are all available. Residents dealing with moderate dementia conditions receive specialized Memory Care oversight. A licensed nurse is on site 12 to 16 hours each day, and the community coordinates hospice care when appropriate. In-house physician, podiatry, occupational therapy, and medication-management visits reduce the need for outside appointments.

Daily support services are designed to cover full assistance with bathing, eating, dressing, and toileting when required. Staff members are trained in one-person transfers and can assist residents who use walkers or wheelchairs. Personal Emergency Response Systems send immediate alerts to on-duty personnel throughout the building. Incontinence management, ambulatory care, and routine health checks are part of the standard care package, and the community maintains an active Memory Care program for residents requiring specialized oversight.

Accommodation choices range from private suites with en-suite bathrooms to units that include kitchenettes, individual climate controls, and optional utility packages. Housekeeping and scheduled laundry are handled by staff, freeing residents from routine chores. Because floor plans vary, not every apartment contains every listed feature, so families are encouraged to confirm specific details during their tour.

Meals are prepared on site and served in a family-style dining room, with snacks and beverages available throughout the day. The culinary team can meet low-sodium, gluten-free, vegetarian, kosher, or other physician-ordered dietary needs, and a private dining room can be reserved for family gatherings. Residents who require assistance at mealtimes receive it from trained caregivers.

For daily life beyond health services, residents have access to an on-site barber and beauty shop, community internet, a library, and scheduled transportation for errands or medical appointments.