Windsor House Greenville provides a comprehensive range of assisted-living services with a strong emphasis on medical support tailored to residents' needs. The facility offers specialized care for individuals requiring assistance with mild dementia conditions. Medical support includes wound care, oxygen therapy, and management for special diets, ensuring that residents, including those under 60 years old, receive appropriate care. Additionally, the facility caters to diabetics on oral medications and insulin injections, allowing residents to maintain their health effectively. The presence of registered nurses and licensed practical nurses ensures accessible medical care, with an emphasis on safety through background checks for staff and overnight awake shifts.

Beyond medical support, Windsor House Greenville offers extensive personal care services to enhance residents' daily living experiences. The facility can assist with bathing, dressing, and toileting needs, with various transfer services available, including support for residents using walkers and wheelchairs. On-site therapies provided include physical, occupational, and speech therapy in dedicated therapy rooms, complemented by visiting physicians and podiatrists. This holistic approach to care ensures that all residents receive assistance tailored to their individual capabilities while enjoying a supportive environment.

Accommodations at Windsor House Greenville are designed for comfort and convenience, with features such as private bathrooms, cable access, and independent temperature controls. Some rooms also include roll-in showers, catering to the needs of residents requiring mobility assistance. Scheduled laundry services are provided, maintaining cleanliness and comfort. However, it's important to note that not all accommodations may have the same features, so residents should discuss their preferences during the admission process.

Dining at the facility emphasizes nutritional value with a variety of options. Residents can enjoy meals from a set menu or order food to accommodate specific dietary needs, including modified textures like pureed and thickened liquids. A private dining room is available for occasions, and snacks can be accessed throughout the day, ensuring that residents have flexibility in their nutrition. Assisting residents' nutrition management remains a priority, particularly for those with specific dietary requirements.

The amenities and services at Windsor House Greenville contribute to a well-rounded living experience for residents. All-inclusive rates eliminate additional costs for various care levels, ensuring financial predictability. The community features a fireplace, piano, and sunroom, providing enjoyable spaces for socialization and relaxation. Additional offerings include an on-site beauty shop, internet access, and resident parking with transportation options. Indoor and outdoor spaces accommodate various activities and programs, and on-site religious services foster a sense of community. Smoking is permitted outside, offering further comfort to resident preferences. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received quite a range of feedback from those who have toured or had family members reside there. On the positive side, the staff at this community is frequently described as friendly, caring, and attentive, making residents feel at home and well taken care of. The community's cleanliness and maintenance also consistently receive praise. Amenities such as beauty salons, physical therapy, social activities, in-house healthcare, and a variety of planned activities contribute to a vibrant living environment. The dining options, though appreciated for having decent meals, have been pointed out for a lack of variety and for not offering more alternatives. The size and layout of the rooms were generally seen as satisfactory, with some commentary on the appeal of family-owned management and the community's efforts to provide a warm and inviting atmosphere, despite being an older building.

However, a few recurring themes in the critiques include concerns about the lack of a memory care unit or a secure enough system for residents with significant memory issues, leading to some feeling that their loved ones' specific needs might not be fully accommodated. There were also notes on the community feeling a bit outdated compared to more modern facilities, with some guests not getting the 'warm/fuzzy' impression they hoped for. Additionally, the requirement for residents to dine in a communal dining room and not elsewhere could be problematic for those with fluctuating health issues. Financial factors also played into the decision-making process for some families, as the cost, despite being reasonable for many, was still too high for others, especially with concerns about potential price increases over time. The feedback showcases a community that is highly regarded for its care and environment but also highlights areas where prospective residents and their families may need to weigh their specific needs and preferences carefully.

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