Residents and their families say:
This community has received a variety of reviews, highlighting both its positive attributes and areas for improvement. Numerous reviewers praised the staff for being supportive, friendly, professional, and caring, which seems to contribute significantly to the positive atmosphere reported by many. The facility is described as being beautiful, clean, and modern, with a range of amenities such as a courtyard, hair salon, art room, and movie theater. The dining experience is generally well-regarded, with a wide selection of menu options that cater to residents' preferences. Activities offered by the community, including exercise classes, movie nights, and interactive sessions, are noted for enhancing the quality of life for residents.
The community's focus on memory care and attention to residents’ dietary and medication needs has been appreciated. Several reviewers mentioned the facility's welcoming and uplifting atmosphere, indicating a well-put-together environment that adapts to residents' evolving needs. However, some concerns were raised about the size of the facility, with a few reviewers mentioning it was too large and potentially overwhelming. Others pointed out the community's more expensive pricing, while a couple of reviews mentioned dissatisfaction with service reliability and communication, especially regarding telephone responses and consistency in staff assistance.
Despite these concerns, most feedback remains positive, with many recommending the community based on their experience. It has been noted that the community is undergoing growing pains, potentially contributing to issues like high staff turnover and delayed response to maintenance requests. Nonetheless, the residents reportedly enjoy their time at this community, thanks to the variety of activities and caring environment, suggesting it could be a strong consideration for potential residents seeking an engaging and supportive senior living experience.
AI generated summary of real reviews