TerraBella Marchbanks in Anderson, SC, offers specialized care options tailored for both assisted living and memory care. The facility is equipped to support residents with a variety of medical needs, including wandering, elopement, and behavioral issues. With a focus on advanced dementia conditions, TerraBella provides comprehensive care under the supervision of trained medical professionals, including on-site registered nurses and licensed practical nurses. The facility ensures that residents receive the appropriate medical attention, offering services for wound care, special diets, and diabetic management, whether through oral medications or injections.

In addition to its primary care services, TerraBella Marchbanks is designed with numerous features that enhance the well-being of its residents. The facility has 24-hour staffing and security, reinforcing the safety of all residents with measures such as a fenced rear, door alarms, and alert systems. Care is provided for a variety of needs, including full assistance with bathing, dressing, toileting, and meals with standby supervision. Transfer services are also available for residents requiring assistance with mobility, ensuring a secure and supportive environment for all levels of independence.

The accommodations at TerraBella Marchbanks are designed to promote comfort and privacy. Residents can enjoy amenities such as roll-in showers, private bathrooms, and independent temperature controls. The housekeeping and scheduled laundry services ensure a clean living space, while cable access provides entertainment options. However, not all accommodations may have every feature, so prospective residents should inquire about specific options available to them.

Dining options are thoughtfully arranged at TerraBella Marchbanks, offering a variety of meal plans to suit different dietary needs. Residents can enjoy meals in a private dining room, with food prepared on-demand or from a set menu. Snacks are readily available, and modifications can be made for those requiring special diets, including thickened liquids and puréed food. This attention to nutritional management supports the health and well-being of all residents, accommodating various dietary restrictions.

The amenities and services at TerraBella Marchbanks contribute to a fulfilling lifestyle for residents. The facility features a patio and gazebo for outdoor leisure, along with on-site religious services and a barber/beauty shop for personal grooming. Residents have access to physical, occupational, and speech therapy, ensuring comprehensive care. Accessibility is a priority, with wheelchair accommodations and resident parking available. Smoking is allowed outside, and for those requiring transportation, a medical shuttle service is provided. Pets are allowed, making it conducive for residents who wish to bring their furry companions. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community receives praise for its cleanliness, attentiveness of staff, and the variety of social activities and personal touches that engage residents. Reviewers frequently compliment the helpful, courteous, and kind nature of the team, who are known to address residents and their families by name, fostering a sense of belonging and community. The care provided to residents, particularly in terms of assistance with medication, physical therapy, and bathing, is highlighted as being of high quality, contributing significantly to the well-being and comfort of the residents. The facility is also appreciated for its good security, range of amenities like a salon, cafeteria, activity room, and bird feeders in the courtyard areas, which add to the residents' quality of life. Moreover, the community's efforts in maintaining low COVID-19 numbers and ensuring continuous communication with families through video calls and scheduled visits are commended.

However, several concerns are mentioned across reviews. Staffing challenges leading to issues with room cleanliness and overall staffing levels were noted as areas needing improvement. Additionally, the quality of meals and the dietary choices (with a particular emphasis on high carbohydrate offerings) received mixed reviews. Some expressed disappointment in the frequency and variety of scheduled activities not being as advertised, alongside a lack of certain expected services such as Church Services on Sundays. Despite these issues, many reviewers express satisfaction with the community's responsiveness to concerns, the overall friendly atmosphere, and would recommend it to others, particularly for the value it provides compared to other facilities. Complaints regarding personal hygiene management and the need for better communication about resident care were also mentioned but appear to be less common.

AI generated summary of real reviews