Riverstreet Manor in Wilkes-Barre provides nursing home care designed for residents who require daily clinical oversight and assistance with personal needs. Licensed nurses and certified nursing assistants are on duty around the clock, and an on-site physical therapy program helps residents maintain or regain mobility after illness, surgery, or injury. Therapy sessions are conducted in a dedicated space using professional equipment, with individualized treatment plans coordinated by the interdisciplinary team.

To support rapid response to changes in condition, every resident room is connected to an emergency call system monitored 24/7. This feature allows staff to reach residents quickly for routine assistance or urgent needs. Medication management, wound care, and other skilled services are delivered according to physician orders, and care plans are reviewed routinely to keep services aligned with each resident’s health goals.

Private and companion rooms are available, each with central air conditioning, cable television, phone service, and wireless internet access in most units; not all accommodations have every feature, so it is best to confirm specific inclusions during a tour. Housekeeping and laundry are handled by staff, and select rooms offer scenic views, fireplaces in shared lounges, or direct access to outdoor areas, including landscaped gardens and courtyards that are maintained for year-round use. The facility is pet friendly, subject to community guidelines.

Three daily meals are served in the main dining room, and a café offers an always-available menu for residents who prefer to eat on their own schedule. The culinary team prepares balanced menus that can be adjusted for therapeutic diets, food allergies, and texture modifications. Staff monitor meal intake and coordinate with nursing to address weight changes or other nutritional concerns.

Residents have access to an activity center that hosts organized programs, clubs, and community gatherings. A library and computer lounge provides space for reading, internet access, and small group meetings, and health and wellness programs are scheduled throughout the week to promote cognitive and physical engagement. Pets are welcome; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

The reviews about this community highlight a consistently positive experience, with many commendations directed towards the staff and environment. Visitors and residents appreciate the friendliness, professionalism, and attentiveness demonstrated by the team. The facility is often described as very clean, with a pleasant and welcoming atmosphere. Many reviewers specifically mention the caring nature of the nurses and other staff members, who provide dedicated attention and support to residents, making visitors feel comfortable and at ease. The therapy services also receive praise for their effectiveness and dedication, contributing positively to residents’ well-being.

The staff's commitment to quality care is a recurring theme in the reviews. Eucharist Ministers and other regular visitors note that the staff’s support and the overall atmosphere of the community are outstanding, contributing to the positive experiences of residents and their families. Several reviews mention a high level of satisfaction with the way the facility is managed, noting that both residents and guests are treated with respect and kindness. While some reviews provide overwhelmingly positive feedback regarding the caregiving and hospitality, there is mention from one reviewer of a problematic care incident involving a leaking IV, indicating an area for potential improvement despite the generally high satisfaction levels.

The overall sentiment is that this community provides a supportive and nurturing environment for its residents, with well-maintained facilities and a highly regarded staff. There is a collective appreciation for the kindness and professionalism of the team, including specific mentions of staff members who have gone above and beyond in their roles. Community members and visitors alike find comfort knowing their loved ones are in capable hands, with many reviewers recommending the community to others looking for quality care services.

AI generated summary of real reviews