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Arbor Terrace Willistown

1713 West Chester Pike, West Chester, PA 19382US
  • Memory Care
  • Assisted Living

Community Fact Sheet

from Oasis Senior Advisors
Oasis Partner
Average Rent
$$$$
Opened: January 2014
Last Renovated: June 2021
Resident Capacity121
Medicaid BedsNo

Activities of Daily Living (ADLs)

Bathing
Full Assistance
Dressing
Full Assistance
Eating
Some Physical Assistance
Toileting
Full Assistance
Dementia Conditions
Advanced

About Arbor Terrace Willistown

from Oasis Senior Advisors

Arbor Terrace Willistown in West Chester, PA, offers a range of care options including assisted living, independent living, and memory care, ensuring that residents receive the appropriate support according to their individual needs. This facility provides access to medical support for residents with specific requirements, such as wandering, elopement, and those who need specialized diets or assistance managing diabetes. With advanced dementia care capabilities, Arbor Terrace has nurses available 24 hours a day on-site and on-call, along with well-trained staff who conduct background checks to ensure a safe environment for residents.

Beyond medical care, Arbor Terrace Willistown offers comprehensive support with daily activities. This includes assistance with bathing, eating, dressing, and toileting as required by the residents. The facility is equipped to provide transfer services for residents using walkers or wheelchairs, ensuring that mobility is addressed with proper attention. Security measures, such as door alarms and a Wander Guard system, are in place to further enhance the safety of the residents while maintaining a caring and supportive atmosphere.

The accommodations at Arbor Terrace Willistown include private bathrooms, kitchenettes, and independent temperature controls, providing residents with comfort and flexibility in their living spaces. While some of the units can be customized with personal touches like painting and decoration, not every accommodation possesses all available features. Residents are also offered dining options that include a set menu and on-order food, with snacks also available throughout the day to accommodate various dietary preferences and needs.

In addition to the living arrangements and dining services, Arbor Terrace provides a variety of amenities designed to enhance the overall resident experience. These include communal gardens, an internet access point, and on-site religious services, as well as recreational areas like a movie room and exercise room. The facility is wheelchair accessible, and pets are permitted, making it a welcoming space for furry companions. Resident parking is available, and transportation options are accessible for outings, particularly due to the facility’s proximity to public transportation. It's a good idea to check with the community during your visit to see if your pet will be allowed.

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Reviews

aggregated from around the web
Review Average4.3
#4 in West Chester, PA

Residents and their families say:

This community has garnered high praise for its exceptional care and dedicated staff, offering peace of mind to many families. Reviewers have repeatedly highlighted the warmth and professionalism of the staff, the engaging activities, and the quality of meals provided. Families feel a great sense of relief knowing their loved ones are in a safe, caring environment that feels like home. The facility's cleanliness and its focus on creating a vibrant social atmosphere for its residents have also been well received. Despite the positives, some have noted the community's cost as a drawback, and a few have expressed concerns about instances of staff turnover and occasional service inconsistency, particularly in the dining experiences and weekend staffing levels.

Several reviewers have been impressed by the variety of activities available, which encourage socialization and engagement among residents. The dedication seen in memory care, personalized attention from the staff, and the overall facility's aesthetics contribute to a living experience that many compare to a resort. While the high cost and specific concerns like pharmacy charges and limited food variety have been mentioned, these do not overshadow the overall satisfaction expressed by most. The community's efforts in transitioning new residents, keeping the facility clean and hospitable, and the staff's responsiveness to residents' needs are frequently applauded. Despite a few challenges and areas needing improvement, the sense of community and attentive care provided stand out as defining strengths.

AI generated summary of real reviews

Verified Amenities

Verified by a local Oasis Senior Advisor
Beauty & BarberBeauty & Barber
Pet FriendlyPet Friendly
Social OutingsSocial Outings
Clubs & CommunitiesClubs & Communities
Restaurant Style DiningRestaurant Style Dining
Services

Services

  • Barber/Beauty Shop
  • Communal Gardens
  • Exercise Room
  • Internet Access
  • Movie Room
  • On-Site Religious Services
Accommodations

Accommodations

  • Can Paint/Decorate Room
  • Furnished
  • Independent Temperature Controls
  • Kitchenette
  • Air Conditioned
  • Cable
Dining & Nutrition

Dining & Nutrition

  • Food - On-Order
  • Food - Set Menu
  • Snacks Available
  • All-day Dining
  • Guest Meals
  • Low / No Sodium
Care

Care

  • Podiatry
  • Ambulatory Care
  • Dentist
  • Hospice Care
  • Incontinence Care
  • Medication Management
Activities & Fitness

Activities & Fitness

  • Activity Center
  • Allowed Outdoors
  • Birthday Parties
  • Clubs & Communities
  • Dances
  • Happy Hour
Medical Care

Medical Care

  • Diabetes Care
  • Doctor
  • Respite Or Short Term Stays Offered
  • Speech Therapist
Additional Features

Additional Features

  • Dogs Allowed
  • English
  • Pet Friendly
Safety

Safety

  • Secured Community

Nearby Services

Hospitals

Chester County Hospital

701 East Marshall Street, West Chester, PA

Distance: 5.1 miles

Riddle Memorial Hospital

1068 West Baltimore Pike, Media, PA

Distance: 5.3 miles

Main Line Hospital Paoli

255 West Lancaster Avenue, Paoli, PA

Distance: 5.5 miles

Churches

St George Greek Orthodox Church

30 East Forge Road, Media, PA

Distance: 3.7 miles

The Church Has Left the Building Ministries

535 North Old Middletown Road, Media, PA

Distance: 4.0 miles

Delaware Valley Christian Church

535 North Old Middletown Road, Media, PA

Distance: 4.0 miles

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