Whitestone Care Center in Stroudsburg, PA is licensed as a nursing-home and is equipped to deliver 24-hour skilled nursing oversight for residents who need consistent medical attention. On-site professionals provide short-term respite care that enables family caregivers to take time off while knowing their loved one is in a monitored setting. A rehabilitation team offers physical therapy designed to help residents maintain or regain mobility after illness, injury, or surgery, using treatment plans ordered by physicians and carried out by licensed therapists.

Beyond direct medical services, the center maintains routine health assessments, medication management, and coordination with outside specialists to keep care plans current. Staff members track vital signs, monitor chronic conditions, and assist with activities of daily living whenever needed, allowing residents to receive both clinical and personal support without leaving the facility.

Accommodations at Whitestone Care Center include a variety of room layouts, some of which are pet friendly for residents who qualify under the community’s policies. Select rooms offer cable TV, Wi-Fi access, and housekeeping services. Shared spaces feature outdoor sitting areas, a maintained garden, and a library with computer access. Because room features vary, not every accommodation contains every listed amenity.

All residents have access to meals provided by the community’s dining program. Menus are reviewed for nutritional balance, and staff can work with physicians or dietitians to adapt meals for specific medical or dietary requirements such as low-sodium or diabetic options.

To support daily engagement, Whitestone Care Center maintains an activity center where scheduled programs take place, coordinates off-site social outings for those who choose to participate, and encourages involvement in resident-led clubs and interest groups. These offerings aim to keep residents socially connected and mentally stimulated, complementing the center’s clinical and personal care services.

Residents and their families say:

This community has received an array of reviews that generally highlight its strengths in providing care and maintaining a clean and welcoming environment. Many visitors and family members emphasize the exceptional cleanliness, with one reviewer remarking on the "spotless" facility and attentive staff. A key element noted by multiple reviewers is the dedication and professionalism exhibited by the staff, including nurses, aides, and the physical therapy team, who are praised for their caring nature and attentiveness to residents' needs. Many family members feel secure leaving their loved ones here, frequently noting the positive care and various activities offered, which have contributed to the residents’ satisfaction and well-being.

However, there are criticisms about the community, particularly regarding staffing. More than one review mentioned concerns regarding understaffing, with delayed responses from staff members and concerns about the frequency of services such as physical and occupational therapy. This highlights a need for potentially improved staff training and resource allocation to meet service expectations. Some reviewers also expressed frustration with specific instances of customer service, noting issues that affected their overall experience but acknowledged that some standout staff members provided excellent service.

In conclusion, this community is praised for its professionalism, cleanliness, and caring environment, making many visitors and residents feel at ease. Despite positive experiences, areas such as staffing levels and response times have been mentioned negatively in multiple reviews and might require attention. These reviews reflect a generally positive perception of the community, with the noted need for addressing particular operational aspects to enhance resident care and satisfaction further.

AI generated summary of real reviews