Residents and their families say:

This community has received a lot of praise for its caring and attentive staff, cleanliness, and the variety of amenities and activities available to residents. Many reviewers have highlighted the kindness and professionalism of the staff, stating that communication is great and that the staff members are always available to answer questions and assist with residents' needs. The community's rooms are described as clean, comfortable, and adequately spacious, with options ranging from studios to two-bedroom apartments. The dining services have also been well-received, with several reviewers mentioning the quality of the food and the flexibility in dining hours. Activities such as movies, exercise classes, singing, walking, and even day trips keep residents engaged and happy. Furthermore, the presence of on-site nursing personnel and the availability of health-related services have brought peace of mind to many families.

However, a few points of criticism have been raised, mainly regarding the location in Downtown Reading, with some reviewers expressing concerns about safety and the lack of outdoor walking spaces. Despite these concerns, the interior amenities, including libraries, crafts rooms, and the overall sense of security within the community, appear to compensate for the external environment. The inclusion of pet-friendly policies and the ability to move from independent to assisted living without changing apartments are notable benefits. On the other hand, one reviewer felt there were more activities tailored towards women, and another mentioned the food, while adequate, was not gourmet. Despite these minor drawbacks, the community is generally celebrated for its welcoming atmosphere, comprehensive care, and the variety of services and amenities that cater to the residents' comfort and enjoyment.