The Residence at Whitehall in Pittsburgh, PA, offers a comprehensive range of care options designed to support both assisted living and residents with moderate dementia conditions. The facility is staffed with dedicated professionals, including an Activity Director, who are available around the clock to ensure residents receive timely assistance. With a well-equipped wellness center, residents have access to a variety of medical services, including diabetes care, medication management, and incontinence care. Additionally, the facility provides critical support for daily activities such as bathing, eating, dressing, and toileting, accommodating residents who require full assistance. For those needing mobility support, transfer services are available using walkers, wheelchairs, and specialized assistance as necessary.

Apart from its extensive medical and personal care offerings, The Residence at Whitehall provides residents with comfortable living accommodations. Rooms can be personalized with decorations, and many feature independent temperature controls, cable, and a private bathroom, although not all accommodations may include every feature. For residents in independent living, housekeeping services are also offered to ensure a clean and well-maintained environment. Dining options are tailored to the health needs of residents with snacks available and food served on order, accommodating various dietary modifications and management plans.

The Residence at Whitehall also boasts a variety of amenities and services to enhance the living experience of its residents. The facility is wheelchair accessible and allows pets, so it's a good idea to check with the community during your visit to see if your pet will be allowed. Residents can enjoy an exercise room, access to a barber/beauty shop, and internet connectivity. Entertainment options include a movie room and billiards, while transportation services ensure residents can easily travel to off-site appointments or activities. Overall, the diverse amenities promote an engaging and supportive community environment for all residents.

Residents and their families say:

The Residence at Whitehall has been lauded by many for its homely and welcoming atmosphere. Several reviewers highlighted the compassionate and attentive staff that goes above and beyond to care for the residents. The Life Enrichment Director, Lori, was specifically praised for keeping residents engaged, entertained, and active with a variety of games and happy hour events.

The residence appears to be an assurance of comfort for the residents' families. One reviewer was particularly pleased with the size of the rooms and amenities, as well as the delicious food. Positive remarks were also made on the engaging activities provided for the residents and the overall community feel of the residence. Another reviewer mentioned the cleanliness and modern decor of the facility, saying it felt like a modern hotel.

Several reviews expressed how the residence was able to create an environment that feels like home. Reviewers have commended the staff for their extreme sensitivity towards residents' needs and for making a significant effort to ensure the comfort of their loved ones. One reviewer's mother even compared her experience at the residence to the feeling of living for the first time on her own, similar to going away to college. Several reviewers also mentioned how relieved they were to have found a safe and caring environment for their elderly family members.

Users had special appreciation for the facility’s staff and their attentiveness to residents' concerns, highlighting the personalized level of care and thoughtfulness. The staff was also praised for their response to the challenges of the pandemic, striving to connect residents with their families in a time of physical distancing. Positive notes were also made about the variety of activities offered, from games and baking to live musical entertainment.

AI generated summary of real reviews