Residents and their families say:

Holy Family Manor comes off as an inviting, comfortable, and clean place to live, according to most reviewers. The facility, though said to be on the older side, is viewed as well-kept and cozy, somewhat like a home. Several reviewers mentioned that the bedrooms are spacious and comfortable. The location is beneficial for some, with one reviewer noting it's where their wife originally hails from.

The majority of reviewers were equally pleased with the staff's responsiveness and friendliness. According to one reviewer, everybody from the front desk up to physical therapists are attentive and friendly. A standout feature for many is that the facility offers a variety of activities to keep residents engaged. Some of these activities mentioned were puzzles, music, and a lady coming in to play the piano. Moreover, the favorable treatment of the residents, coupled with the facility's physical perks like a salon, rehab place, and a tidy dining area, make Holy Family Manor an attractive place for potential residents.

The facility seems to cater to the specific needs of the residents fairly well, from accommodating dietary preferences to being sensitive about residents' health conditions. One reviewer mentioned that if a resident doesn't like a specific meal, the staff will prepare something different. Also, it seems the staff goes to lengths to remind the residents of mealtimes and assist them to go down and eat. A few reviewers highlighted how much their family members enjoy the available amenities and activities at the community. They noted that the community's efforts in engaging its residents and making them feel comfortable are commendable. This applies not only to regular days but even during tough periods like during the COVID-19 pandemic, where one reviewer noted that the Holy Family Manor team "always put the Resident’s first." The management was praised for their communication during this period, keeping families informed and ensuring that residents were safe.

For some reviewers, the care provided by Holy Family Manor made their loved ones feel special, even now and again stating that their loved ones are treated like royalty. Showing a proper balance between their personal and community spaces means a lot for many families, particularly those with members suffering from conditions like dementia. This, paired with the overall satisfaction of most reviewers on the facility's services, amenities, and staff interaction, posits Holy Family Manor as a promising home for an elderly loved one.

Reviewers who specifically mentioned the facility's dementia/memory care unit particularly seemed ecstatic about the service, with one stating it as a unique gem and another commending the nurturing environment there. As for finances, one reviewer found the value for the service very reasonable. They also praised the helpfulness of an unnamed financial advisor who was a big help with loan modification processes. The facility indeed demonstrated due diligence in keeping residents active, and for one reviewer, Holy Family Manor had an excellent balance of activities, not doing too much to overwhelm residents but ensuring there were always engaging things to do.

In a nutshell, potential residents and their families may find Holy Family Manor a warm, accommodating environment with a friendly staff and a welcoming atmosphere. Its emphasis on individualized care, wide variety of activities, and comforting home-like feel make it appealing for aging adults who need varying degrees of assistance but still wish to maintain a level of personal freedom and engagement.