Hemsley House of Upper St. Clair is licensed for assisted-living care, delivering around-the-clock support from trained caregivers and on-site nursing staff. Residents receive scheduled and as-needed help with medication administration, vital-sign monitoring, and chronic condition management. The community coordinates physician visits, lab work, and rehabilitation services such as physical, occupational, and speech therapy, all performed on site or through visiting providers. An electronic health record system helps staff track changes in condition and communicate promptly with outside physicians and family members.

Beyond direct medical care, the team assists residents with bathing, grooming, dressing, mobility, and continence needs. Care plans are reviewed regularly and adjusted when functional abilities change. Staff conduct routine safety checks, manage fall-prevention programs, and arrange transportation to off-site medical appointments when specialty consultations are required. Daily wellness activities, exercise classes, and health education sessions are scheduled to maintain strength and cognitive engagement, while the community’s emergency response protocols ensure that help is available within minutes.

Accommodations consist of a mix of private and companion suites designed for accessibility, each equipped with an emergency call system, individual climate controls, and basic cable and internet connections. Some suites include kitchenettes, step-in showers, or small patio areas, but not all accommodations have all the features. Maintenance, weekly housekeeping, and personal laundry service are included, and the building offers secured entry, elevators, and handrails throughout common corridors to support safe movement.

Dining services provide three nutritionally balanced meals daily, plus snacks, prepared by culinary staff under the guidance of a registered dietitian. Menus rotate regularly and accommodate special diets such as diabetic, low-sodium, heart-healthy, and mechanically altered textures. Residents may choose from multiple entrée options at each meal and can arrange for tray service in their rooms when illness or preference dictates. Dining rooms feature table service with assigned or open seating, and hydration stations remain available between meals.