Hemsley House of McCandless is licensed as an assisted-living facility, so its services concentrate on helping residents manage day-to-day health needs without the intensity of skilled nursing care. Staff members monitor vitals, provide medication management, arrange scheduled health assessments, and assist with tasks such as bathing, dressing, grooming, and mobility. A nurse is available on site or on call to respond to changes in condition, and caregivers are present around the clock to handle urgent situations. Transportation and scheduling support are provided for outside physician visits, and the team coordinates with each resident’s primary care providers to keep care plans current.

Complementing these core clinical services are structured wellness programs, fall-prevention initiatives, and therapy coordination for residents returning from hospitalizations. The community maintains electronic health records that track lab work, immunizations, and chronic condition indicators such as blood glucose or blood pressure readings. An emergency alert system is installed throughout the building to ensure rapid response, and respite and short-stay options are available when space permits. Personal care plans are reviewed regularly so that support levels can be increased or scaled back as individual needs change.

Residents choose from studio, one-bedroom, or companion suites, each designed with step-in showers, grab bars, and an emergency call pull cord or pendant system. Select apartments add features such as kitchenettes, walk-in closets, or private patios, but not all accommodations include every option. Housekeeping, linen service, and maintenance are provided on a set schedule, and routine safety checks help ensure that living areas remain accessible for mobility devices.

Dining is offered three times daily in a shared dining room, with meals prepared on site under the guidance of a culinary director and a registered dietitian. Entrées rotate on a cycle menu, and therapeutic diets—low-sodium, heart-healthy, diabetic, or mechanically altered—are prepared as ordered by physicians. Residents who are ill may request meal delivery to their rooms, and snacks and beverages are available throughout the day. Family members can arrange to join loved ones for meals with advance notice.