Hayes Manor offers both Assisted Living and Independent Living, enabling residents to remain on the same campus even if their health needs change. The community can care for people who wander during the day or night, manage complex wound care, supervise oxygen therapy, and tailor meals for special diets. Diabetic residents can be served whether they use oral medications, injections, or a sliding-scale regimen, and the staff is trained to support advanced dementia conditions. Routine podiatry visits are available on site, reducing the need for outside appointments.

Care is delivered by a team that includes registered nurses and licensed practical nurses, with an RN or LPN on site and an additional nurse on call around the clock. All employees undergo background checks, and the night shift remains awake, with door alarms and 24-hour staffed security. Full assistance can be provided for bathing, dressing, and toileting, while eating assistance is available for those who need some physical help. Residents using walkers can receive standby supervision, and one- or two-person transfers are performed when necessary. An activity director coordinates daily programming to keep residents engaged.

Accommodation options range from furnished suites with private bathrooms to units that include kitchenettes, independent temperature controls, and the option to paint or decorate. Not every residence has every feature, so prospective residents should review the specific layout that interests them. Independent Living residents benefit from scheduled medication-management monitoring, while both living settings include regular housekeeping and laundry services.

Meals follow a set menu designed to meet nutritional guidelines, and the kitchen can adhere to physicians’ orders for special diets. Snacks are available throughout the day, giving residents flexibility if they prefer to eat between scheduled meal times.

Residents have access to on-site parking, and the building is wheelchair accessible. A barber and beauty shop operates on the premises, and there is a dedicated movie room for group screenings. Outdoor communal gardens provide space for fresh air, and religious services are conducted without leaving the campus. Scheduled transportation is offered for medical appointments and errands, and the community is close to public transportation for added convenience. Smoking is allowed in designated outdoor areas.