The Birches at Newtown offers specialized care types including assisted living and memory care, with a strong focus on medical support for residents with various needs. The facility provides comprehensive assistance for those who wander, have elopement concerns, display combative or behavioral issues, or require help through the night. Advanced dementia care is supported with dedicated staff, including RNs and LPNs, who are available around the clock. Medical services extend to wound care, oxygen support, and dietary management for residents with diabetes or those on special diets. The staffing structure ensures that trained personnel are always on-site, and safety measures, including door alarms and pull cords, are in place for prompt medical response.

In addition to medical supervision, The Birches at Newtown provides a wide range of personal care options. Residents can receive full assistance with bathing, dressing, and toileting, while transferring services are designed to accommodate a variety of mobility needs, including wheelchair and walker support. For those living independently, there are housekeeping, laundry, medication management, and monthly meal plans available to ensure that daily living requirements are met efficiently. The facility prioritizes residents' comfort and safety, creating an environment that fosters independence along with the necessary support.

Accommodations at The Birches at Newtown are designed to be both comfortable and practical. Residents may enjoy private bathrooms, kitchenettes, and independent temperature controls, though not all rooms will have every feature. Residents also have the opportunity to personalize their space by painting or decorating their rooms. Basic amenities such as cable TV are included, ensuring entertainment and connection. The dining experience is flexible, with options for on-order meals and diet modifications, providing the necessary nutrition while allowing residents to enjoy snacks as they wish.

The Birches at Newtown provides a range of amenities and services to enhance the quality of life for its residents. Accessible features include communal gardens, a wellness center, a movie room, and a barber/beauty shop. Residents can access religious services on-site, and smoking is permitted in designated outdoor areas. The facility is wheelchair accessible and convenient for residents with pets, although it's a good idea to check with the community during your visit to see if your pet will be allowed. Additional features such as resident parking, internet access, and transportation options make this community well-equipped to support a fulfilling lifestyle.

Residents and their families say:

The community is highly praised for its compassionate and attentive staff, clean facilities, and a wide array of activities and services. Residents and their families feel welcome and cared for in a supportive and engaging environment. Reviews consistently highlight the kindness of the staff, the cleanliness of the facility, and the quality and variety of activities and entertainment options available, including physical therapy, outdoor areas, and fitness classes. The food receives positive mentions for its quality and variety, with some residents specifically highlighting delicious options like cranberry bread pudding. The community's attentive care and responsiveness to residents' needs, including those with specialized conditions such as Lewy body dementia, are particularly appreciated. The comprehensive approach to care, including physical, emotional, and mental support, contributes to residents feeling valued and safe.

However, a few concerns are mentioned regarding the night staff's enthusiasm and the adequacy of providing detailed care during these hours. The memory care unit was noted by a visitor for having an odor at the entrance, which could indicate room for improvement in cleanliness or maintenance in this area. Additionally, some logistical concerns about room locks that can easily lead to residents locking themselves out, laundry service issues, and the management of aggressive behavior in the memory care section suggest areas where the community could enhance its services and facilities. Pricing and the policy on Medicaid/Medicare might also influence decisions for potential residents and their families. Despite these points, the community is generally recommended for its overall quality of care, environment, and the array of services provided to residents.

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