Oaks at Pleasant Gap operates as a continuing care retirement community, which means it can support residents whose needs range from independent living to assisted living, memory care, rehabilitation, and 24-hour skilled nursing. Licensed nurses are on site around the clock, and the care team coordinates with outside physicians to manage chronic conditions, post-hospital recovery, and palliative requirements. Residents have access to medication administration, regular health assessments, and therapy services such as physical, occupational, and speech therapy delivered in dedicated treatment areas. An emergency response system links each living space directly to staff for rapid assistance.

Beyond its core medical services, the community provides daily living support that includes help with bathing, dressing, and continence management when needed. Scheduled transportation takes residents to medical appointments, and pharmacy coordination ensures timely refills. Care plans are reviewed regularly with residents and families to adjust for changing health needs. On-site wellness programming features exercise classes adapted for varying mobility levels and health education sessions aimed at fall prevention and chronic-disease management.

Resident accommodations include studio, one-bedroom, and companion-style suites designed with step-free entries, private or shared bathrooms, and emergency call pull cords. Some units also feature kitchenettes, individually controlled HVAC, and ample closet space, while select apartments add patio or balcony access. Weekly housekeeping, linen service, and maintenance are provided, but not every accommodation contains every listed feature, so prospective residents should verify specific unit details during a tour.

Meals are served three times daily in a central dining room, with menus created under the guidance of a registered dietitian to meet a range of nutritional requirements, including low-sodium, diabetic, and texture-modified diets. Residents may choose alternate entrées at each sitting, and snacks and beverages are available between meals. Room-service trays can be arranged during illness or recovery, and family members are welcome to purchase guest meals. Special holiday and birthday menus are scheduled throughout the year to bring variety to the dining program.