Residents and their families say:
This community receives numerous positive reviews for its amenities, staff friendliness, and overall maintenance. Residents and their families appreciate the three meals provided daily, along with snacks, ensuring no worries about food. The apartments are described as perfect, with considerable emphasis on size, comfort, and maintenance. Several reviewers highlighted the range of activities available, from group exercises and bingo to external trips facilitated by the community's bus service. The presence of a varied and enjoyable food menu, alongside the meticulousness of housekeeping and maintenance services—including personal touches like hanging pictures and carrying groceries—garnered high praise. The community's commitment to improvements and renovations was also noted, alongside the longevity and dedication of its personnel.
However, there were some concerns and criticisms mentioned. The cost of living in the community and additional charges for some services, such as WiFi (which was not provided for free at the time of one visit) and aides from agencies, were seen as downsides by some reviewers. The laundry facilities being limited to a couple of washers and dryers per floor were also seen as a potential inconvenience. The ongoing renovations and a period of transition, including staff changes and price increases, raised concerns for a few, suggesting an unsettled phase that affected the community's ambiance. Furthermore, declines in meal quality were observed by a reviewer, juxtaposing the numerous accounts of good dining experiences. Despite these points, the continuous positive feedback about staff helpfulness, lovely grounds, and engaging environment solidifies the community's reputation as a place many are happy to call home, with several reviewers recommending it to others based on their experience.
AI generated summary of real reviews