Heritage Hills Retirement Community provides assisted-living care backed by a broad set of clinical supports. The team is equipped to manage residents who wander, need day-time or night-time supervision, stay awake through the night, or live with advanced dementia. Nurses monitor wound care, oxygen therapy, and detailed dietary regimens. Diabetes management covers oral medications, injections, and sliding-scale insulin. Residents over 55 are accepted when the medical profile fits these services.

Clinical staffing is structured for constant coverage. A registered nurse or licensed practical nurse is onsite, and a nurse is on call 24 hours a day. The night shift is awake, personal emergency response systems alert staff, and door alarms track resident movement. All employees undergo background checks, and an activity director oversees daily programs. On-site podiatry visits are available. Direct assistance can include full help with bathing, dressing, and toileting, along with some help at meals. Transfer capabilities range from standby supervision to one-person lifts, walker and wheelchair support, and bed-bound positioning.

Residents can choose furnished apartments and, where allowed, repaint or decorate to personal taste. Cable hookups are offered in some units, though availability varies by accommodation type.

Dining options include a daily set menu alongside on-order selections at each meal. Snacks are available throughout the day, and the kitchen routinely prepares modified diets, including low-sodium, diabetic, and other physician-ordered plans.

Amenities and services include resident parking, wheelchair-accessible common areas, an on-site barber and beauty shop, community internet access, landscaped gardens, regular religious services, and scheduled transportation for appointments and errands.