Residents and their families say:

Many reviewers praised Harmony at Harts Run for its excellent service, cleanliness, and attention to detail. One user was particularly impressed with the tour experience, citing the facility's upkeep and the friendly, helpful staff. Other comments included satisfaction with the dining area facilities, the high-quality food provided, and the overall cleanliness. Interior spaces were also frequently praised. The rooms and dining areas were described as good-looking, and other facilities such as a salon, gym, and two activity-filled mornings and afternoons with at least three activities were also highlighted.

The aspect of Harmony at Harts Run much discussed was convenience, in terms of both access and amenities available. Reviewers were pleased with living options that enabled them to maintain their privacy while still enjoying many of the conveniences offered. For instance, one user loved that the facility was close to stores and restaurants, and was delighted by the housekeeping services like cleaning, laundry, and bed changing services which left them with nothing to worry about. Their dining plan was praised for its flexibility and the food quality praised. Indoor features like the layout of their two-bedroom apartments, vaulted ceilings lending a sense of space, and wonderful co-residents were also mentioned. Facilities like the salon, dining rooms, cinema, an activity room, and gym were also mentioned several times as positive additions to the community.