Residents and their families say:

Symphony Manor of Feasterville has garnered a mix of feedback from its visitors and the families of its residents, highlighting a largely positive atmosphere but also noting some areas for improvement. The community has received praise for its spacious and clean facilities, including large rooms, a pleasant common area, a welcoming courtyard, and a variety of amenities such as a small library, a café, and spaces for parties and crafts. The staff, from the nursing team to the physical therapist and the activities staff, are often commended for their professionalism, compassion, and the genuine interest they show in residents. Notably, the community seems to strive for inclusivity and engagement for its residents through various activities and by fostering a warm and caring environment.

Despite these commendations, there have been concerns regarding the level of care and communication, especially for more dependent residents who require greater attention. One reviewer expressed disappointment after a relative developed a serious health issue due to what they perceived as neglect. Another point of criticism was the cost, with some finding it expensive, especially when additional charges for personal care items like diapers were considered. Similarly, the absence of pet-friendly policies and the location being further out than desired were drawbacks for some. Nevertheless, many families appreciate the considerable efforts made by the community during transitions, the cleanliness and upkeep of the premises, and the responsiveness of the staff to questions and concerns, suggesting that Symphony Manor aims to offer quality living conditions and care, although there's room for improvement in communication and addressing more intensive care needs.