Residents and their families say:

This community generally receives favorable reviews for its dedicated and caring staff, who are often highlighted as being attentive and compassionate. Many reviewers express satisfaction with the care provided, specifically mentioning the supportive nature of the social services and the effectiveness of the physical and occupational therapy services. The facility is described as clean and well-maintained, with a strong emphasis on patient care and comfort. Some reviews also noted the welcoming and friendly atmosphere created by the staff, contributing to a positive experience for both patients and their families.

However, there are some challenges mentioned, such as staff turnover, which is not uncommon in the industry, potentially leading to varying levels of employee dedication. A few reviewers mentioned instances of understaffing, which sometimes resulted in delayed responses to patient needs, such as patients remaining in bed without getting dressed on some days. One review expressed a clearly negative opinion, advising against choosing this community for elder care. Despite these issues, many current employees and visitors commend the new management team for their professionalism and willingness to address challenges, while long-term staff are praised for their ongoing dedication to patient welfare.

In conclusion, this community is generally seen as a positive environment with a professional and caring staff dedicated to patient well-being. While some challenges exist, including staffing turnover and occasional understaffing, the reviews suggest that the commitment of long-term staff and the recent improvements in management contribute to a supportive and effective care environment.