Chestnut Knoll offers both Assisted Living and Memory Care, giving residents access to medical oversight that addresses a wide range of conditions. The community is equipped to support residents who wander during the day or night, those with elopement risk, and individuals who remain up all night. Oxygen management, special diet compliance, and care for diabetics—whether on oral medications, injections, or sliding-scale insulin—are part of the standard services. Staff are trained to work with advanced dementia, providing the structure and supervision required for disease progression.

Beyond clinical oversight, the community maintains an RN or LPN on staff with a nurse on call 24 hours a day. Background-checked employees remain awake on the night shift, and an activity director plans daily engagement. Buildings are secured with 24-hour staffing, door alarms, wander guard technology, emergency pull cords, and personal emergency response systems that alert staff. Podiatry services are available on-site. Residents who need full assistance with bathing, eating, dressing, or toileting receive it, and transfer help ranges from standby or one-person assists to two-person transfers and bed-bound care. Walkers and wheelchairs are fully supported.

Accommodations vary, allowing residents to select options that match their preferences and budget. Some apartments include a private bathroom, kitchenette, furnishings, independent temperature controls, and cable service, and residents may paint or decorate their space within community guidelines. Not every unit has every feature, so families should verify specific details during a tour.

Dining provides flexibility. Daily meals follow a set menu, yet made-to-order selections are available. Snacks are on hand throughout the day, and the culinary staff manages diet modifications for medical or personal needs, including carbohydrate-controlled plans for diabetes and physician-ordered restrictions.

Residents have access to parking, outdoor smoking areas, and wheelchair-accessible common spaces. The community welcomes pets, and it’s a good idea to check with the community during your visit to see if your pet will be allowed. Additional amenities include a barber and beauty shop, exercise room, movie room, wellness center, internet access, and on-site religious services. Scheduled transportation is provided, and the property is close to public transit options for added convenience.

Residents and their families say:

This community receives significant praise from reviewers for its attentive and caring staff, clean facilities, and robust activity programs. Many reviewers emphasize how welcoming and supportive the community is, describing it as a place where residents are treated like family. Numerous accounts highlight the dedication of the staff, who go out of their way to provide personalized care and ensure residents' needs are met. The facility is noted for being clean and well-maintained, with one reviewer appreciating the cozy and homelike atmosphere. Residents and their families are particularly impressed by the extensive activities offered, which include social gatherings, therapy sessions, and various recreational events that keep residents engaged and active.

On the positive side, some reviewers mention successful adjustments and improvements in their loved ones' health and well-being since moving in. They appreciate the communication and responsiveness of both the staff and management, especially during challenging times, such as medical concerns or transitions between different care needs. The food and dining experience also receive positive remarks, with residents enjoying the meals provided. Several reviews also commend the facility for its quick response to and management of the COVID-19 pandemic, noting their efforts to keep residents safe and healthy.

Some negative points include concerns about communication regarding residents' medical conditions and occasional issues with staff responsiveness to family inquiries. One reviewer mentioned initial challenges in the transition to the community and dissatisfaction with certain operational aspects, like handling a resident's health incidents or specific rules about resident care. Despite these concerns, most reviewers express overall satisfaction with the care and services provided by this community and recommend it to families looking for quality assisted living or memory care options.

AI generated summary of real reviews