Keystone Villa at Fleetwood offers both Assisted Living and Independent Living, allowing residents to choose the level of daily support they need. Clinical oversight covers common medical situations such as wandering behaviors, nighttime wakefulness, oxygen therapy, special diet management, and diabetic care for residents who use either oral medications or insulin injections. The community is equipped to work with advanced dementia, and transfer assistance can be provided whether a resident uses a walker, a wheelchair, or needs standby help or a one-person lift.

Daily care tasks are backed by a nurse available on-site around the clock, with an RN or LPN on staff and another nurse on call 24 hours a day. Background-checked, awake night staff, door alarms, Wander Guard technology, pull-cord alerts, and a PERS system support security and quick response times. A dedicated activity director is in place, and podiatry services are brought in regularly. Full assistance is available for bathing, dressing, eating, and toileting, so residents can receive complete hands-on help when needed.

Accommodations include studio and apartment layouts with features such as private bathrooms, kitchenettes, furnished options, independent temperature controls, cable service, and the ability to paint or decorate. Because floor plans vary, not every unit contains every listed feature, and availability depends on the specific apartment chosen.

Dining covers three meals each day with both set menus and made-to-order selections, plus snacks between meals. The culinary team manages diet modifications, including low-sodium plans, diabetic menus, and texture-adjusted meals, aligning with the medical nutrition orders already in each resident’s care plan.

Residents have access to parking, outdoor smoking areas, and a wheelchair-accessible layout. The community welcomes pets, and it’s a good idea to check with the community during your visit to see if your pet will be allowed. On-site amenities include a barber and beauty shop, exercise and wellness rooms, a movie room, internet access, and regularly scheduled religious services. Local transportation is offered, and the property sits close to public transit for added convenience.

Residents and their families say:

The reviews about this community reflect a positive overall experience from residents and their families. The residents are content with the friendly and professional staff who are noted for their kindness, attentiveness, and ability to provide personal care. The staff makes new residents feel welcome, creating a familial atmosphere which significantly eases the transition into the new living arrangement. Residents and family members repeatedly praise the facility's cleanliness, the quality and variety of food, and the spaciousness of the apartments. Many appreciate the wide range of activities available, which engage residents and enhance their quality of life. The presence of amenities such as a pub, activity rooms, and a theater enriches the social environment and offers multiple recreational opportunities.

Several reviews highlight the exceptional service provided during initial tours and the process of moving in, with staff members being described as thorough, supportive, and compassionate. There is particular emphasis on the community's ability to cater to both independent and personal care needs, allowing residents to maintain their independence while having access to necessary support and services, including medical care. Although the cost of living at the facility is noted by some as being higher, many feel the high-quality care offsets the expense.

While positive feedback dominates the reviews, some comments suggest ongoing areas for improvement. For instance, one reviewer noted initial issues with their mother's medication management, indicating that adjustments were still being made. Despite some minor concerns, the overwhelming sentiment is that residents are satisfied and would recommend the community, citing a sense of safety and well-being fostered by the attentive care of the staff. The community is portrayed as a place where both residents and their families can experience peace of mind, knowing that their loved ones are well-cared for.

AI generated summary of real reviews