The Vero at Bethlehem delivers three levels of care—Assisted Living, Independent Living, and Memory Care—with medical services structured to address a wide range of needs. Residents who wander during the day or night, demonstrate exit-seeking behaviors, or present other behavioral challenges receive close monitoring and care planning. Nurses manage wound care, oxygen use, and specialized diets, and the community supports adults under 60 as well as those with diabetes managed by oral medications, injections, or sliding-scale protocols. Programming and staffing are designed to accommodate early to advanced dementia, ensuring continuity of care as cognitive needs progress.

Registered and licensed nurses are on staff, with a nurse on call around the clock. All team members undergo background checks, and the night shift remains awake. Safety systems include fenced grounds, door alarms, wander-guard technology, pull-cord call devices, and personal emergency response systems. On-site medical services cover podiatry, audiology, dental care, and a therapy room; the community also accepts residents with psychiatric diagnoses. Direct care includes full assistance with bathing, dressing, and eating, plus some help with toileting. Transfer support ranges from standby and walker aid to one- and two-person transfers for wheelchair users.

Apartment options vary, and not every unit contains every feature. Available features include private bathrooms, kitchenettes, furnished suites, independent temperature controls, cable service, and the ability to paint or decorate the space. Routine housekeeping and scheduled laundry are provided, and independent-living residents may opt for weekly housekeeping, laundry, and other light-maintenance services that help them maintain autonomy without sacrificing convenience.

Meals follow a set menu prepared to meet nutritional guidelines, with snacks offered throughout the day and a private dining room for family gatherings. The kitchen accommodates doctor-ordered or preference-based modifications such as gluten-free, vegetarian, mechanical-chopped, puréed, and thickened-liquid diets. Independent-living residents can participate in a monthly meal plan that balances flexibility with cost control while still granting access to the main dining program.

Residents have access to on-site parking, wheelchair-accessible common areas, a barber and beauty shop, an exercise room, a movie room, a wellness center, high-speed internet, communal gardens, on-site religious services, a library, and a variety of special-interest clubs. Scheduled transportation and a TowneCar service are available for medical appointments, errands, and local outings.