Residents and their families say:

Heather Glen Senior Living is highly praised for providing a warm, welcoming, and nurturing environment for its residents. Many reviewers affirmed that the staff at Heather Glen found a fine balance between being caring and professional, making them feel at ease about their loved ones' care. The cleanliness and maintenance of the care facility were frequently applauded. The well-designed and spacious private rooms, wide halls and expansive, naturally lit common areas, along with features like a library, a music area, and a salon, were key highlights.

Menu variety and food quality at Heather Glen were also singled out for commendation. The availability of an ongoing roster of activities that engaged the facility's residents, along with amenities like onsite physical and occupational therapy, were also mentioned positively. A distinct feature of Heather Glen was the personalized care each resident received. Whether it involved making a resident's room homier or familiarizing themselves with each resident's unique interests and needs, the staff went out of their way to ensure that residents were comfortable. Furthermore, Heather Glen's ability to bridge the gap between familial love and the necessity of professional care for a loved one was particularly appreciated.