Troutdale Adult Care Home, Margaret Gikaru, operates as a residential care home designed for adults who need daily support without the structure of a nursing facility. The home is equipped to handle wound care, oxygen therapy, special diet preparation, and comprehensive diabetic management, including oral medications, injections, and sliding-scale protocols. Staff members are trained to work with residents under 60 as well as older adults, and services extend to those living with advanced dementia conditions.

To support these medical capabilities, a registered nurse or licensed practical nurse is on staff and a nurse is on call 24 hours a day. All employees undergo background checks, and a night shift caregiver remains on the premises in an asleep capacity for added security. Full assistance is available with bathing, eating, dressing, and toileting. Mobility needs are covered from standby supervision to one- and two-person transfers, Hoyer lift transfers, and care for residents who are bed bound. Walker and wheelchair support are standard.

Private and semi-private rooms are available, and some include a private bathroom. Certain rooms come furnished, while others allow residents to bring their own furniture. Residents may paint or decorate their space, and cable service, housekeeping, and scheduled laundry are offered, but not every room has every feature.

Meals follow a set menu with alternate selections, and on-order choices are available for those who need them. Dietary modifications are accommodated to align with physician orders or personal preferences, ensuring that special diets prescribed for diabetes, cardiac health, or other conditions are followed.

The home is wheelchair accessible and provides internet access for residents who wish to stay connected with family or manage personal tasks online.