Brookdale Troutdale specializes in memory care, offering comprehensive medical support tailored to residents facing various challenges associated with dementia and related conditions. The facility is equipped to handle a range of needs, including wandering, elopement, and behavioral issues, ensuring that residents receive the care they require around the clock. With a staffing model that includes registered nurses and licensed practical nurses on site, as well as 24-hour security and an awake night shift, residents can feel secure knowing that attentive and qualified staff members are always available. On-site medical services encompass medication management, wound care, incontinence care, and specific support for diabetics, all in a secured community designed for individuals experiencing advanced stages of memory loss.

In addition to specialized medical care, Brookdale Troutdale offers a wide array of support features focused on helping residents maintain dignity and comfort. The facility provides full assistance with daily living activities including bathing, eating, dressing, and toileting, supported by various transfer services to accommodate different mobility levels. An activity director ensures engaging programs that promote residents’ well-being, while wellness-focused amenities and fitness programs are available. The community also includes a barber and beauty salon for personal grooming and hygiene care, making it a holistic environment for both health and daily living needs.

Accommodations at Brookdale Troutdale include private bathrooms and furnished living spaces, fostering a comfortable and private atmosphere for residents. While all accommodations may not feature the same amenities, the focus is on creating a home-like environment that addresses both privacy and comfort needs. Residents can expect a dining experience that includes set menus, on-order food, and availability of snacks, along with thoughtful diet modifications to meet individual dietary requirements.

In terms of amenities and services, Brookdale Troutdale offers convenient resident parking, pet-friendly policies, and wheelchair accessibility, ensuring ease of mobility and access throughout the facility. Residents can enjoy communal gardens, enhancing the outdoor experience, and transportation services are available for outings and appointments. It's a good idea to check with the community during your visit to see if your pet will be allowed. These features collectively contribute to a supportive and engaging living environment for all residents.

Residents and their families say:

The community of Brookdale Troutdale has garnered mixed reviews from its residents and their families. On the positive side, many reviewers have commended the establishment for its friendly, professional, and caring staff who are attentive to requests and the needs of the residents. Families have appreciated the variety of activities offered, which keep the residents engaged and entertained. The community is praised for its cleanliness, the quality of care provided in the memory care facility, and the spacious and nice rooms. One notable positive aspect mentioned is the effort staff puts into including residents in activities, ensuring they feel safe and comfortable in their new environment. The community's ability to provide a good fit for residents with different needs, including those with advanced dementia, and the welcoming and warm atmosphere have been highlighted as reasons families chose this community for their loved ones.

However, the community has not been without criticism. Several reviewers have expressed concerns about the complex insurance and billing processes, describing them as complicated and confusing, with one family finding themselves significantly out of pocket. The dining experience has drawn mixed feelings; while some praised the food, others were disappointed by the lack of choices or portion sizes. Staffing issues, including perceptions of being short-staffed and certain staff members not being as trained as hoped, were mentioned. Some families felt the community's activities could be improved, particularly for memory care patients, suggesting a need for more engaging options beyond watching TV or listening to music.

In summary, while Brookdale Troutdale is lauded for its staff's friendliness and the care and engagement provided to residents, there are notable areas for improvement. The complications arising from insurance, billing, and the desire for more diverse and engaging activities represent areas where some families feel the community could do better. Despite these criticisms, many have had positive experiences, citing the community's cleanliness, the quality of rooms, and the overall care as reasons they would recommend it to others.

AI generated summary of real reviews