The Rawlin at Riverbend Memory Care is dedicated exclusively to residents with memory loss and offers a full Memory Care program designed for individuals with moderate dementia. Clinical support extends to elopement prevention, wound care, oxygen management, special diet preparation, and diabetes oversight for both oral medications and insulin injections. Medication management is handled on-site, and hospice services are available when needed. Residents also have access to physical, occupational, and ambulatory therapies, incontinence care, and regular visits from a podiatrist and massage therapist.

Daily care is reinforced by an RN or LPN on staff, a nurse on call around the clock, and an awake night shift. Background-checked caregivers monitor secure, door-alarmed corridors and a fenced outdoor area, while pull-cord alerts connect residents to help at any time. Trained staff provide complete assistance with bathing, dressing, eating, and toileting. Transfer support ranges from standby with a walker to one- or two-person lifts for wheelchair users, allowing residents with varying mobility levels to stay safely engaged in community routines.

Residences are arranged to support way-finding and minimize confusion. Rooms may include individual climate controls, cable service, and regular housekeeping, although not every accommodation contains all of these features. The layout keeps necessities close at hand to reduce anxiety and encourage independence where possible.

Meals follow a set schedule but can be prepared to order when a resident prefers something different. Snacks are available throughout the day, and the kitchen team works closely with nursing staff to manage diabetic, low-sodium, and other physician-ordered diet modifications.

Wheelchair-accessible interiors make it easy to reach the on-site barber and beauty shop, communal gardens, and small library area. Scheduled transportation helps residents attend medical appointments or local outings, maintaining access to the broader Springfield community.