Bonaventure of Salem offers a variety of care types tailored to meet the needs of seniors, including assisted living, independent living, memory care, and senior living services. The facility provides essential medical support for residents managing behavioral issues, oxygen therapy, or those who are diabetics on oral medications. Bonaventure is equipped to assist individuals with moderate dementia conditions, ensuring that a registered nurse or licensed practical nurse is on staff at all times, with a 24-hour nurse on call. Residents have access to ongoing medical care and support, including medication management, incontinence care, and specialized memory care services, delivered in a safe and secure community environment.

In addition to tailored medical support, Bonaventure of Salem provides extensive assistance with daily activities. For those requiring help, staff members are available for full assistance with bathing, eating, dressing, and toileting. The community features a range of mobility support, including transfer services for residents using walkers, wheelchairs, or those needing standby supervision. Amenities like indoor walking paths, a barber and beauty salon, fitness programs, and a variety of clubs and social activities cater to the interests and well-being of residents, creating an engaging environment.

The accommodations at Bonaventure of Salem prioritize comfort and convenience, with options that typically include private bathrooms, kitchenettes, independent temperature controls, cable, and housekeeping services. Scheduled laundry services are also available, although not all accommodations may offer every listed feature. For residents in independent living, housekeeping and laundry services provide added assistance, allowing for a more manageable and enjoyable living experience.

Bonaventure of Salem also features a range of community amenities designed to enhance the living experience. Residents benefit from access to resident parking, communal gardens, a barber and beauty shop, an exercise room, and a movie room, along with internet access and a library for personal use. Special interest clubs provide opportunities for social interaction, while transportation services, including a shuttle for medical appointments, enhance mobility for residents. It's a good idea to check with the community during your visit to see if your pet will be allowed, as pets are permitted.

Residents and their families say:

This community has received a mix of feedback, with numerous residents and their families highlighting its commendable aspects while also indicating areas that need improvement. Positive remarks frequently mentioned include the welcoming and friendly nature of the staff, the cleanliness and attractiveness of the facility, and an array of activities provided for residents to ensure they feel at home and engaged. The dining experience, though it had mixed reviews concerning the quality of food, was often appreciated for its variety, and many enjoyed the social atmosphere and extra services like the pub/cafe that serves additional food items along with beer and mixed drinks. The spaciousness of the rooms, ample lighting, and the ability of residents to personalize their living spaces were also seen as significant positives, making the environment feel more home-like and comfortable.

However, concerns were raised regarding staffing issues, with several reviews noting high turnover rates and a lack of staff leading to delays and insufficient care at times. These staffing challenges appear to be affecting both the assisted living and independent living sections of the community. Issues with the reliability of services, such as timely meal delivery and housekeeping, were also mentioned, alongside dissatisfaction with certain administrative aspects, including billing and move-in processes. Despite the positives that many families noted, these reoccurring issues of staffing and administrative organization were sources of frustration for some residents and their families.

In addition, while many reviews praised the community for its vibrant atmosphere and the efforts made to create a welcoming environment, the quality of food and the handling of personal care items were areas flagged for improvement. Some reviewers expressed that their culinary experiences didn't meet expectations, noting a desire for more tailored meal options to cater to specific dietary needs. The management's responsiveness to concerns and the accommodating nature of some staff members brought comfort to several families, reflecting a community effort to rectify issues and adapt to residents' needs. Despite the mentioned downsides, the collective sentiment from several families leans towards a recommendation of this community to others, underscored by an appreciation of the friendly staff, the variety of activities offered, and the overall environment that strives to foster a sense of belonging and care among its residents.

AI generated summary of real reviews