Touchmark in the West Hills offers a range of care types including assisted living, independent living, and memory care tailored to meet the needs of residents with various medical requirements. The facility is equipped to support residents dealing with conditions such as wandering, elopement, and behavioral issues. Round-the-clock medical support is available, ensuring that residents with advanced dementia conditions and those requiring assistance with daily living activities receive appropriate care. The medical staff includes registered nurses and licensed practical nurses, with a 24-hour nurse on call to address any urgent health needs. Additionally, specialized care is offered for those managing diabetes, wound care, and dietary restrictions.

Further enhancing the care experience, Touchmark provides extensive assistance with activities of daily living such as bathing, eating, dressing, and toileting for residents needing full support. The facility is equipped with safety measures like door alarms, pull cords for staff alerts, and a Personal Emergency Response System (PERS) to ensure resident security. Transfer services are also available to accommodate various mobility needs, including the use of walkers, wheelchairs, and Hoyer lifts. For independent living residents, services like housekeeping, medication management, laundry, and monthly meal plans help ensure their well-being and comfort.

The accommodations at Touchmark in the West Hills are designed to cater to a diverse range of preferences and needs. Residents have access to private bathrooms, independent temperature controls, and kitchenettes, with the option to personalize their space through painting and decorating. While all accommodations offer comfort and functionality, not all units include the same features, so it's recommended to inquire about specific amenities during a visit. Many rooms come furnished, with cable service also available, adding convenience for residents seeking to create a home-like atmosphere.

Dining at Touchmark emphasizes flexibility and dietary needs, providing set meal plans with options for modifications along with on-order food requests and snacks available throughout the day. The facility also provides various community amenities and services such as communal gardens, on-site religious services, and an exercise room to promote wellness. Residents have access to a barber and beauty shop, and the property is wheelchair accessible. Those with pets are welcome, but it's a good idea to check with the community during your visit to see if your pet will be allowed. Other amenities include a movie room, transportation services, and proximity to public transportation, all designed to enhance the overall experience for residents.