Sylvan Heights Care Home 1, operated by Magdalena Pisica in Portland, provides residential care with a clinical focus on residents who require close medical oversight. The team is equipped to manage behavioral issues, deliver wound care, administer oxygen, and tailor special diets. Diabetic management covers residents on oral medications, insulin injections, or sliding-scale protocols, and the home is prepared to support individuals living with advanced dementia. Regular physician coordination and on-site monitoring help residents remain medically stable while aging in place.

Round-the-clock safeguards back up this medical care. All employees undergo background checks, and a night-shift staff member is on site, though allowed to sleep when residents are resting. Security measures include a fenced rear area, alarmed doors, in-room pull cords, and a PERS system that routes alerts directly to caregivers. Staff provide full assistance with bathing, dressing, eating, and toileting. Transfer help ranges from standby support for walker users to two-person assists and Hoyer-lift transfers for bed-bound residents, reducing the need for outside transportation to higher-acuity settings.

Residents can choose rooms that may include a private bathroom, furnishings, cable access, and the option to repaint or decorate, though not every room offers each feature. Housekeeping and regularly scheduled laundry keep living spaces clean and organized, and maintenance staff address routine upkeep.

Meals are planned by staff and served on a set schedule, yet residents can order alternatives when preferred. Snacks are available throughout the day, and meals can be delivered to rooms when health or comfort requires it. The kitchen accommodates physician-ordered diet modifications, including gluten-free and vegetarian options, so nutritional goals remain aligned with medical plans.

Additional conveniences round out daily life. Smoking is permitted in designated outdoor areas, the property is wheelchair accessible, and residents have access to internet for communication or entertainment. Public transportation stops are located nearby, which can be helpful for visiting family members or residents who schedule external appointments.