Genuine Senior Living, Michelle Bisorca operates as a residential care home, providing a level of medical oversight suited to residents with complex needs. The staff is trained to care for individuals who wander during the day or night, display combative or other behavioral issues, remain awake through the night, require wound care, oxygen support, or follow physician-ordered special diets. The team is comfortable serving residents under 60 and those managing diabetes with oral medication. Advanced dementia support is available, and care plans are adjusted as conditions progress so residents can continue to stay in place.

Care delivery is reinforced by a fenced rear area and alarmed doors that help prevent elopement, while on-site assisted-living medical services allow many treatments to be handled without an outside trip. Direct care staff can provide full assistance with bathing, eating, dressing, and toileting. Transfer help ranges from standby and one-person assistance to two-person, full transfer with a Hoyer lift, and bed-bound care, ensuring residents with limited mobility receive safe movement and positioning.

Resident rooms are private or shared, and some are equipped with cable service so residents can keep up with preferred programming. Layouts vary; prospective residents should confirm which units include the specific features they require since not all accommodations have every option.

Meals are prepared on site, and menus are adjusted to meet physician-ordered special diets such as low-sodium, diabetic-friendly, or texture-modified selections. Staff members provide full assistance during meals when needed, helping residents maintain adequate nutrition and hydration.

The building is wheelchair accessible throughout common areas and resident rooms, supporting easy movement for those who use walkers, chairs, or other mobility devices.