Residents and their families say:
This community receives a mix of feedback from residents and their families, highlighting various aspects of the living experience. Positive comments often praise the cleanliness and maintenance of the facility, with many finding the rooms and communal areas like the dining room and garden patio pleasant and well-kept. The staff is frequently described as friendly, professional, and caring, often going beyond expectations to assist and engage with residents. Numerous residents and their families are pleased with the activities offered, including exercise programs, social gatherings, outings, and the attention to residents' dietary needs, noting the chef's efforts to create satisfying meals despite some limitations.
However, there are concerns regarding the level of activities, with some suggesting a need for more engagement options. Staffing levels and communication have been pointed out as areas needing improvement, with some reviewers noting instances of understaffed situations leading to overwhelmed employees. This sometimes results in missed care opportunities, as highlighted by a report of a resident not receiving prompt attention. Another area of concern is the management of transitions and orientations for new residents, with suggestions for a more thorough explanation of procedures and the inclusion of family members in the orientation process. Cleanliness outside the routine schedule and the adjustment of care levels to match residents' evolving needs are also mentioned as areas for enhancement. Despite these issues, many acknowledge the efforts of the community's staff and management to provide a comfortable and caring environment for seniors, making it an appreciated option for those seeking assisted living services.
AI generated summary of real reviews