Oswego Place by Bonaventure offers comprehensive assisted living services tailored to meet the needs of residents requiring varying levels of medical support. The facility is equipped to provide care for residents under the age of 60, including specific needs for diabetics on oral medications or injections and those using a sliding scale for managing their condition. Wound care and oxygen support are also available on-site, ensuring that residents have access to the medical attention they require. Additionally, mild dementia support is included, with nursing staff available around the clock to assist with daily activities and healthcare needs, enhancing safety and comfort for every resident.

Beyond medical care, Oswego Place focuses on creating an enriching environment through a variety of services aimed at supporting residents' daily lives and well-being. Assistance with personal care, including bathing, dressing, and toileting, is available as needed, with multiple transfer options provided to ensure comfort and safety. On-site amenities include opportunities for socialization through clubs and community programs, fitness activities, and both memory and hospice care. The presence of a full-time activity director encourages engagement, while specialized support services like incontinence and medication management are readily accessible.

Accommodations at Oswego Place include several amenities designed for convenience and comfort. Each living space features a kitchenette, private bathroom, and independent temperature controls. Residents have the option to personalize their rooms, as they may paint and decorate to create an inviting atmosphere. Not all accommodations possess every feature, so it’s advisable for prospective residents to inquire specifically about the availability of desired amenities when considering a particular room. Cable access is also included to keep residents entertained and informed.

The facility provides a range of amenities and services aimed at enhancing the quality of life for residents. Convenient on-site religious services foster community connection and spiritual support, while resident parking and wheelchair accessibility add to the overall ease of mobility. Outdoor smoking areas are available for those who wish to smoke, and residents can enjoy access to an exercise room, movie room, and internet services. Pets are allowed, making it a comfortable choice for animal owners. It's a good idea to check with the community during your visit to see if your pet will be allowed. Additionally, the facility's location offers convenient access to public transportation for off-site engagements.

Residents and their families say:

Reviews of this community indicate a mix of positive and negative experiences among residents and their families. Many reviewers have praised the facility for its clean and well-maintained environment, comfortable rooms, and the friendliness of the staff. The welcoming nature of the staff, from the receptionist to the caregivers and management team, has been highlighted as a strong point, contributing to the overall positive atmosphere within the community. Activities and the quality of meals received commendation, with some residents noting improved physical and mental health since moving in. The community's effort to provide a variety of healthy food options, and the conduct of engaging activities, were mentioned as crucial factors to the satisfactory living experience. Additionally, the swift response to maintenance issues and the personalized care plans tailored to meet the residents' varying needs have also been appreciated.

Conversely, there have been several criticisms regarding staff turnover, leading to a lack of consistency in care and difficulty in forming lasting relationships with caregivers. Concerns over safety due to an unsecured window and dissatisfaction with the management's response to it were raised, pointing to a broader issue of communication gaps between staff, management, and residents. Some reviewers expressed displeasure towards the high-pressure sales techniques and the lack of clarity in care-related charges, implying a disconnect between initial promises and actual service delivery. The quality of food, while often praised, was occasionally labelled as bland and lacking in variety, suggesting room for improvement in catering services. Despite these criticisms, many reviewers still recommended the community, attributing their positive feedback to the efforts of the diligent staff, enjoyable activities, and the comforting environment provided.

AI generated summary of real reviews