Residents and their families say:

The general consensus from the numerous reviews of the facility highlights a warm and welcoming atmosphere with an impressive emphasis on community. Several reviews glowingly mention the residents as 'family', signifying that they are considered more than just occupants of the facility. One such reviewer noted that the facility is a great place for both work and residence, creating a sense of belonging. The notion of working in a close-knit community where the staff is described as 'fun to be around', 'great', 'amazing', and 'supportive' was echoed throughout multiple reviews by both current and past employees.

In addition to the praised work environment, numerous reviewers also applauded the quality of care the residents receive. For instance, one reviewer praised the facility's attentive care toward residents, saying the aids give their all to make them feel loved and important. Another praised a staff member's dedication to getting their mother admitted. Further reinforcing the facility's reputation, some reviewers, who had family members residing there, commended that the staff exhibits consistent kindness and respect. Reviewers also consistently highlighted the energy radiated by the management, treating both staff and residents great, while some former employees affirm that it's an amazing facility to have worked in.

Many reviewers appreciated specific aspects of the facility, such as cleanliness, spacious room arrangements, and daily fun activities for their residents. Additionally, the warmth, friendliness, and professionalism exhibited from the staff are frequently mentioned, along with the facility's assurance of a secure environment. The guest accommodation and hospitality received rave reviews, along with the efforts to retain guests with lifestyle preferences like dietary and entertainment needs. Some reviewers found the food delicious and the activities entertaining. On a similar note, the facility's commitment to ensure warm relations and active involvement within the community was commended by many users. Furthermore, the efforts to provide good meals in a large group setting, maintaining cleanliness, and the high regard for the opinions of residents pointed to a resident-centric approach.