Silvercloud AFH operates as a residential care home and is equipped to manage a range of medical needs. The team can perform wound care, administer oxygen, and oversee special diets, including support for residents who control diabetes with oral medications. Residents living with moderate dementia are accepted, and continuity of care is backed by an on-site RN/LPN and a nurse who is on call around the clock.

Direct personal care at Silvercloud AFH includes full assistance with bathing, eating, dressing, and toileting. Night-shift caregivers remain awake, and the building has 24-hour on-site staffing with background-checked employees, door alarms, security measures, and pull-cord alert systems. Mobility support ranges from simple standby help and walker guidance to one- or two-person transfers, full Hoyer-lift transfers, and bed-bound care.

Private rooms are available furnished, and some feature independent temperature controls, cable service, and the option for residents to paint or decorate to their preference. Housekeeping and scheduled laundry services are provided, but not every room offers every listed feature.

Meals follow a set menu, with snacks offered throughout the day and the option for in-room dining when needed. The kitchen team handles diet modifications and management, ensuring physician-ordered restrictions or preferences are met.

Community amenities include wheelchair-accessible common areas and resident access to the internet for communication or entertainment.