Residents and their families say:

This community has received many positive reviews for its high-quality staff, caring and proactive approach, well-maintained facilities, and engaging activities. Reviewers frequently praised the community's efforts to meet residents' needs, including those with advanced needs, and highlighted the excellent communication between staff and family members. Many noted the community's cleanliness and the quality of food, which received a special mention for being well-prepared and offering plenty of options. Activities, both within the community and outings, were also a highlight, with residents having access to a variety of engaging options. The level of nursing expertise and personalized care, especially for those in the memory care and Bridges programs, was appreciated by families, offering residents as much autonomy and dignity as possible.

However, there were some points of criticism. Several reviewers mentioned staffing issues, specifically low staff numbers at times, which impacted the community's ability to respond quickly to residents' needs or family requests. The quality of the food received mixed reviews, with some suggesting it had room for improvement, and others found it less appealing post-Covid. The costs associated with living in the community were a concern for some, citing the expense as a barrier and expressing a wish for more transparency about fees. Additionally, a few mentioned that the communication could improve, particularly in keeping family members updated. Lastly, some reviewers felt the adaptability of the facilities to the residents' changing needs could be better and mentioned a desire for more consistent quality in medical care. Despite these criticisms, the spacious and inviting living spaces, along with the staff's dedication, made many families happy with their decision to choose this community.