Brookdale Bend in Bend, OR, specializes in memory care services, specifically tailored for individuals experiencing moderate dementia conditions. The facility provides a secure environment designed to accommodate residents with memory loss, ensuring their safety and comfort. On-site medical services include concierge service, medication management, and incontinence care. The dedicated staff is available for full assistance with bathing, eating, dressing, and toileting as needed, and residents benefit from a night shift that remains awake to provide immediate support and oversight. Brookdale Bend also offers ambulatory care and hospice options, making it a comprehensive facility for those requiring memory care.

In addition to its focus on medical support, Brookdale Bend features several amenities designed to enhance the quality of life for its residents. The facility includes indoor and outdoor walking paths for exercise and leisure, a barber/beauty salon for personal grooming, and fitness programs tailored to the needs of residents. Engaging clubs and communities provide social interaction opportunities, while planned activities are available to encourage participation and stimulate cognitive functions. The environment is designed to promote independence while ensuring safety, with features such as secured community settings and supervision during transfers using assistive devices like wheelchairs or walkers.

Residents enjoy a variety of accommodations, including an activity center, whirlpool, and outdoor areas designed for relaxation and recreation. Dining options are offered in a restaurant-style setting, allowing for a pleasant meal experience alongside fellow residents. Additionally, the facility provides nutritious meal plans with options for guest meals and low or no sodium and sugar selections, ensuring dietary needs are met. While certain amenities, such as pet-friendly options, are available, not all accommodations may have the same features.

The amenities and services at Brookdale Bend further support resident well-being and engagement. Communal gardens provide spaces for relaxation and connection with nature, while emergency response systems are installed in each room for added safety. Residents can enjoy activities in the arts and crafts studio or unwind in the café/bistro. Other available facilities include an ice cream parlor, a barber/beauty shop, and internet access to stay connected. There is resident parking available for convenience, and it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mix of positive remarks highlighting the friendliness, cleanliness, and attentive care provided by the staff. The meals, activities, and larger-than-expected rooms contribute to its home-like atmosphere, making residents feel comfortable and engaged. The recent hire of a new activities director has brought a significant and positive change to the community, enhancing the residents' social interactions, and overall engagement through a variety of daily activities and special events like Mother's Day celebrations. Many reviewers have expressed their appreciation for the consistent updates and photos shared by the staff, indicating a personalized and caring approach to resident care. The commitment to creating a welcoming and inclusive environment has been a cause for recommendation by several reviewers, who also praise the efforts made to ensure residents' dignity and security.

However, the community has faced challenges, notably in staffing shortages and communication issues. Some reviews mention dissatisfaction with the quality of food and concerns about residents' security, with incidents of other residents entering rooms uninvited. There are also mentions of difficulties in managing medication and appointments, as well as inconsistencies in billing and laundry services. Despite these concerns, the overall sentiment remains positive, particularly with the notable improvements under the leadership of new staff members, who have been commended for their compassion and dedication to enhancing the quality of life for residents.

In summary, while the community is celebrated for its strong staff-resident relationships, engaging activities, and the recent positive changes under new directorship, it also faces challenges with staffing, communication, and service consistency. The dedication seen in the activities and care provided offers a compelling reason for many reviewers to recommend this community, albeit with suggestions for addressing the mentioned concerns to further improve the resident experience.

AI generated summary of real reviews