Bonaventure of Albany offers a range of care types to support its residents, including assisted living, independent living, memory care, and general senior living. The facility is equipped to provide comprehensive medical support that caters to various needs, including those who experience wandering, elopement, combative behavior, or have special dietary requirements. Advanced dementia conditions are also supported, with an attentive nursing staff that includes registered nurses and licensed practical nurses available on-site or on-call 24 hours a day. The facility ensures safety and security through background checks, night shifts with awake staff, and numerous safety features such as a fenced rear area and door alarms.

In addition to its supportive medical care, Bonaventure of Albany offers a variety of personal care services. Residents receive assistance with bathing, dressing, toileting, and eating as needed, with options for full assistance or standby supervision. For residents with mobility challenges, the facility has transfer services available, whether utilizing a walker, wheelchair, or a Hoyer lift for those who are bed bound. The accommodations include a private bathroom, kitchenette, and laundry facilities, along with the option for residents to personalize their rooms. While not all units feature the same amenities, the facility provides scheduled laundry services and housekeeping for additional convenience.

The living accommodations at Bonaventure of Albany are designed for comfort and independence, featuring independent temperature controls in addition to the kitchenette, which allows residents to prepare meals at their leisure. Each living space has a private bathroom and access to basic entertainment amenities, such as cable and internet. For those in independent living, a monthly meal plan and housekeeping services are also available to help residents maintain a balanced lifestyle while enjoying the freedom of independent living.

Residents can take advantage of various amenities and services that enhance their living experience. Bonaventure of Albany includes features such as resident parking, a movie room, and an exercise room for physical activity. The facility is wheelchair accessible and allows smoking outside, as well as permitting pets. It's a good idea to check with the community during your visit to see if your pet will be allowed. Additional amenities include a barber/beauty shop, library, communal gardens, special interest clubs, on-site religious services, concierge services, and transportation options, such as a shuttle for medical appointments.

Residents and their families say:

This community has received a mix of positive and critical feedback from visitors and residents. Many have praised the amenities, cleanliness, and the variety of activities available. It was noted for its welcoming atmosphere, with several reviewers highlighting the friendly staff, spacious and well-equipped rooms, and the range of facilities such as a theater room, café, dining areas, and outdoor spaces. The inclusion of unique amenities like a workbench and tools, crafting area, and extensive gardening area set this community apart from others. The food quality was generally well-regarded, although there were mentions of changes in the chef leading to variations in satisfaction.

However, there were some concerns raised regarding communication and management within the community. Issues such as inconsistent information provided by different staff members, difficulties with medication management, and a perceived lack of follow-through on administrative tasks were pointed out. The community's policy on Medicaid and the timing of its disclosure were particularly troubling for one family, impacting their decision-making process. Additionally, the location's accessibility and the readiness of rooms for viewing were critiqued by some reviewers.

Despite these criticisms, many expressed that their loved ones were happy and well cared for within this community. The commitment to resident satisfaction was evident in accounts of staff efforts to engage residents in activities and ensure their comfort. Positive aspects such as the presence of staff who had been there for many years, the delivery of meals during lockdowns, and special events like a mother-daughter tea suggested a caring and active community environment. Highlighting both the strengths and areas for improvement provides a well-rounded view of this community's offerings and operational challenges.

AI generated summary of real reviews