West View Healthy Living provides three levels of residential care—Independent Living, Assisted Living, and Memory Care—with the capability to support residents who have advanced dementia conditions. The community operates as a continuing-care setting, allowing residents to transition between care levels without relocating. Licensed nurses are available on site around the clock, and additional nursing support is always on call. Residents and families also have access to counseling services that help navigate changes in health status or care needs.

Direct-care staffing includes registered nurses, licensed practical nurses, and an activity director who coordinates therapeutic programming throughout the day and evening. All employees undergo background checks, and night shifts are covered by awake staff, complemented by security personnel and door alarms for controlled access. Emergency pull cords and personal emergency response systems connect residents to staff at any hour. The team can provide full assistance with bathing, dressing, and toileting, as well as some help with eating. Transfer assistance ranges from standby support for walker users to two-person or full Hoyer-lift transfers for bed-bound residents.

Accommodations vary by unit and may include a private bathroom, kitchenette, individual climate controls, cable service, and housekeeping with scheduled laundry. Because floor plans differ, not every apartment contains every listed feature, so it is best to confirm specifics during a tour. Independent Living residents receive routine housekeeping as part of their service package.

Dining options cover three structured meals on a set menu as well as an on-order system for made-to-request items. Snacks are available throughout the day, and a private dining room can be reserved for family gatherings. The culinary team manages specialized diets, including vegetarian selections and physician-ordered modifications. Independent Living residents participate in an optional monthly meal plan that can be adjusted to personal preferences.

On-site conveniences include a barber and beauty shop, movie room, internet access, regularly scheduled religious services, library, café, and a postal center. Scheduled transportation helps residents keep medical appointments, run errands, or attend local events, supporting continued engagement with the broader Wooster community.