Richmond Heights Place operates as a nursing-home level community and is set up to manage several tiers of care under one roof. Residents who need routine or advanced diabetes management receive help with glucose monitoring and medication administration. On-site physical therapists deliver individualized rehabilitation programs designed to maintain or improve mobility, and short-stay respite is available for family caregivers who need temporary relief. By offering these services in the same building, the community can adjust support as residents’ needs change without requiring a move to another facility.

Clinical support is backed by practical safety systems. Each residence and common area is connected to an emergency call system that links residents to staff around the clock, and a facility-wide sprinkler system provides an added layer of fire safety. With licensed nursing staff present, the team can respond quickly to urgent medical issues while also coordinating ongoing care with outside physicians, pharmacies, and therapy providers as needed.

Private and semi-private accommodations vary by floor plan, so features differ from unit to unit. Options may include porches overlooking landscaped grounds, central air conditioning, in-unit washers and dryers, and studio or efficiency layouts. Cable or cable-ready connections, flat-screen TVs, wireless internet, and access to the library and computer lounge are available in many areas, while housekeeping services, parking, outdoor walking paths, and garden spaces are provided campus-wide. Guest suites can be reserved for visiting family members, and multiple outdoor seating areas give residents additional space to meet or relax.

The dining program is structured to meet a wide range of dietary requirements. Three meals a day are prepared on site, with choices for low-sodium, gluten- or allergen-free, kosher, vegetarian, and other physician-ordered menus. A café-style bistro offers lighter fare and snacks outside scheduled meal times, and guests can purchase meals when joining residents. Staff dietitians oversee menu planning to help ensure nutritional balance across all diet types.

Residents can take part in daily activities such as arts and crafts, music around the community piano, and instructor-led yoga or other health and wellness programs. An activity center and separate arts and crafts studio support structured classes, while walking paths and social outings encourage time off campus. The library and computer lounge, planned entertainment events, and various clubs provide additional options for engagement and community building.